How much time do you have....
I sat down at a table #11 and scanned the QR code that led me to a menu of overpriced items, but it's Cali and I'm in a airport so I don't make a big deal about it.
The website continues to have a pop up message reminder of the need to close your tab prior to leaving and if your tab is open after 40 minutes of inactivity you will be charged an extra fee.
I ordered a burger and loaded tater tots that ended up costing me $43.00. That's a lot in my opinion but as long as it tastes good I wouldn't mind it is what I told myself. 20 mins later a couple shows up 2 tables down at #13 and orders food and somehow received their food(which looks very similar to my order) about 10 more mins later. As I am still waiting on my food, they finish their food and leave when I haven't even received any service.
Almost 40 mins after placing an order my food arrives, but the order was wrong. I didn't make it a big deal and ate it anyway. BELIEVE THE REAL REVIEWS OF THE FOOD QUALITY! It is not worth the money they are asking. School cafeteria is better.
As I tried to close my tab by rescanning the QR code, I was led to a page that said everything was good to go and no more orders were left open on my tab. Once I finished my food I get a notification from my bank that I was charged a additional $7 after my tab was closed. I ended up asking the front desk about the issue and they were unsure about what happened and eventually came to the conclusion that I must have scanned another tables QR code instead of the one the waiter said I was at. The extra $7 was a automatic tip that I never confirmed to pay. One of the supervisors/manager told me to then scan a qr code at the table of the couple that ate and convinced me that was my order when I did not ever sit there. Because all three charges were still pending, they encouraged me that the mistake charges would fall off and not actually go through. They lied
In closing, I was charged for 2 tables, even though I only sat at 1. One of the charges included a forced tip and the food was not worth the experience. IF YOU ARE STARVING IN TRANSIT TO YOUR NEXT FLIGHT, JUST WAIT FOR THE FREE WATER AND PRETZELS...
   Read moreI imagine it’s somewhat of a fools errand to review an airport bar/restaurant but I don’t see another way to communicate to them.
I stopped at the bar to get a mimosa before my flight. I was the only one at the bar at this time.
Not that there needed to be a particular sense of urgency but overall the service was incredibly slow and this was just the starting point.
He came over with my mimosa in a standard champagne glass. And the pour looked to be about what I expect from any other place. But the orange juice was on their soda gun and he shot it into the glass full force causing it to bubble and spill all over the place. And then he just filled it up again with orange juice. So I paid over $16 for a mimosa that was at least 50% orange juice.
I was fine with letting that go and had plans to order another drink. However he never stopped by again to check on me or see if I wanted another drink. He walked by me multiple times when my glass was empty. Note that there was only one or two people at the bar at this time. So it wasn’t a matter of him being too busy to stop by.
I then proceeded to watch him spend probably close to 10 minutes to get one bottled beer and one margarita for one customer. Again, never in his multiple trips back and forth in front of me did he ask if I wanted anything else.
I finally just decided to cash out and get a drink at a different bar. Didn’t even acknowledge me as I was leaving.
Very disappointing.
I know it must be kind of tough to work at an airport bar because the motivation to build regulars etc isn’t really there. But I would think that they would still want to make as much money as possible.
I would recommend going to a different place, if you’re ever at the...
   Read moreI had a feeling that my food was going to suck and I wish I just went to one of the cafes, but my impulsive self just sat here and ordered chili cheese fries and their $10 chicken tender meal.
They have a full bar, regular table seating and serve breakfast til 10am. They have an app you can order from, but it was actually confusing so a server came by instead.
The servers are nice, but they don’t help each other. My server was slammed when the rush came, I clearly saw him running around so I asked another server who I saw wasn’t too busy for a refill on Starry, she passed me a couple times after I had asked, but never with a refill. My server said they didn’t have to go cups that are big enough so I took a couple sips of my refill when he brought it and left so others could sit with their families.
I was right, the food kinda sucks. I gave 2 stars because it wasnt terrrrrible, but definitely not worth the money. My chili cheese fries were really soggy and sitting in chili cheese soup basically. I added salt to it because there was almost no flavor. I wish I took pics of the food, but it would probably make y’all throw up on your screen because it didn’t look appetizing at all. Chicken tenders are just frozen ones which are totally fine and as good as expected. It’s also a $10 deal so you get fries and a drink too. The ranch is good and I love a good ranch.
They have other options for food, like burgers and salads. Probably won’t return if I ever have another...
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