KFC — Restaurant in Oglesby

So tonight I went there for dinner, it was about 6pm. I had been in the car the majority of the day and didn't want my typical McDonald's and I thought,"KFC sounds great!" I pull up in the drive thru, and me and a couple other people were in the car. We were trying to figure out what we wanted because we were on a budget and we were trying to figure out what would be cheaper. The person who was taking our order greeted us of course and asked us what we wanted. We had told him to wait a minute because we hadn't decided. He said take as much time as you need. So we were looking, we had already bought drinks so we figured we would just order everything separate. In the middle of decided, well let me just can't for a second. The reason why it took so long was because the only prices that were on there were sides, or meals. Nothing really individual, which in my opinion isn't okay. So anyway we had been taking a few minutes but the person taking our order rudely asked us, "Are you ready yet?" We had told him no and I personally was a little irritated because he already told us to take as much time as we need. There was no one behind us so we just continued to look. We finally asked him how much just chicken tenders would be. He said for a 3 piece it was 4.49 but yet the box deal which included, 3 chicken tenders, mashed potatoes, a biscuit, a drink and a cookie was $5. Feeling a little irritated we finally decided to get the box deals. So we order and then we pull up to the window. The guy then hands us the drinks. Doesn't greet us with a friendly hello. He just holds out our drinks and says, rudely, "Here ya go." And as we were trying to situate getting three drinks he just kind of pushed them out. Then hands us our food and doesn't even tell us to have a good night or anything. Normally I wouldn't be as upset but by the uniform he was wearing I could tell he was a manager. A MANAGER! Is this really how KFC allows their managers to act towards customers? Not only does it cause poor service, it also shows the employees that it's okay to treat people like that. I can understand if you are having a bad day. But if you are a manager then you should know that even if you are having a bad day, you don't take it out on the customer. Even if they are being a...

Not an enjoyable experience in the slightest. youd think amidst a pandemic people would be a little more compassionate toward one another. The manager was super rude even when they were being spoken to kindly. Fries took nearly 10 minutes when I was assured it would only take 4. My friends drink was the wrong size. I asked for ranch and honey and got bbq and honey mustard. Also, how am I supposed to eat my food without plastic ware?

I understand that things are rough right now but youd think since there's less people coming in everything would be a little more organized. I wasnt impressed at all, I wont be...

I normally go to this KFC instead of LaSalle KFC. Oglesby's restaurant is usually on it! Tonight was my 1st sad experience with them as I ordered a 16pc meal and only got an 8pc meal. This isn't a bash at the facility, only a suggestion that you make sure you get what you ordered. I consider it my fault as i just took what i was handed (big heavy sack) and left with a smile. Again, they are normally on it as opposed to the joke that is the LaSalle KFC restaurant. I once waited 10mins at the LaSalle drive through window for 2 drinks. We timed it and there was no straws...