Louie's Grill & Bar — Restaurant in Oklahoma City

Terrible service and

Let me not mention anything whatsoever about the food, and stick to my complaint, the service. Went this evening around 5 pm. Self seating. Waited almost 10 minutes before getting noticed. Not a huge issue. Drinks came. Had multiple servers throughout the dinner, so never really know who was our waiter/waitress. Again, not a problem in itself. Entrees came in a timely manner. No napkins for our salsa/queso. Asked our waitress (?) and we waited several minutes until someone else brought some. Ordered the main course, and it came quickly. Now we had to ask for silverware. Why do I have to ASK for everything!?? Just asking LOL!!! No salt/pepper. Waitress had to be asked for some, which we waited 5 minutes to get. Almost finished eating by now! Finished eating, and my daughter got her to go box. I asked for mine, never came. Asked again, no box. So I asked one of the servers for the check. She brought it, not the waitress. Never really was sure who that was, nor was not thanked at any time. So I knew at this point the tip was going to be small, and I am normally a BIG TIPPER!!! When earned, I tip. So the lady took my money and we watched her serve two tables as we sat waiting for my change. 6 minutes. Literally. My daughter, who is very patient, even was upset at this point. So I go get up from my table, and approach the cashier. I never got ugly, never rude or used bad language. The lady behind the bar, making change, got nasty. So the tip now becomes $1.00 Would NEVER go back. Wanted to tell the waitress why, but nowhere to be found! There...

Edit: management reached out to me within 24 hours and was very authentic in addressing the problem. The manager Kyle, called me and was shocked/disappointed at the quality. I am editing my review to add five stars for service, even though it was after the fact because he really did seem bummed out about my experience and also covered the cost for me to give it another try. worst experience ever at a Louie's. I ordered 10 wings (half lemon pepper, half sweet chili). I ordered to go and when I picked them up, they were 10 basic wings with a side of sauce and a side of seasoning. I asked the bartender if they could add the sauce and the seasoning. She told me they don’t put the seasoning or sauce on to go orders because they can make them soggy. I told her it was no problem and that I would wait Because if I put it on, it would be uneven and taste horrible but if they use their big pan to toss them that it would be more evenly dispersed. She took them to the back and came back with what you see in the photo. $18 for these wings. It was to go so I left a 15% tip. I brought colleagues here for a meeting a few weeks ago and it was awesome. This was horrible service and horrible quality. I can’t believe they even sent that...