Starbucks — Restaurant in Oklahoma City

Showed up early about 5 minutes prior to opening(0630) was first in line, 0630 rolled around and there was only one employee setting up machines to open, another 5 minutes pass with no acknowledgement or a simple sorry we are running behind. The"lead food supervisor" shows up and starts putting money in the register again no acknowledgement. Finally we are told the machines are warming up and it would be another 5 minutes, I asked if we could atleast get our order taken so that we were not behind all the online orders while we wait. Then with a attitude stated your already behind 32 orders. After that he took our order(0641) and again had a attitude about the payment processing asking if we were struggling...it was waiting for him to...

I’ve experienced horrible customer service from Rashelle, the manager at the Starbucks in OU Medical Center, multiple times. Today, after a simple gift card error, at no fault of my own, she came out with a terrible attitude—rude, aggressive, and unprofessional. I’ve also witnessed her treat others this same way. My family, visiting often due to my grandmother’s critical condition over the past year, now avoids this location because of her. It’s beyond disappointing to see an OU Medical Center employee behave like this. Her behavior needs to be addressed immediately. I will be lodging a formal complaint through OU...

Absolutely blissful and joyous experience. One beautiful, stunningly dazzling young woman named Zoe greeted me at the register with a warmth I haven’t felt since being in the womb of my mother. I instantly felt all my worries melt away and the stress of my grandmother actively dying in the hospital disappear. She took my order and her voice was that of an angel. The service with which she prepared my food and drink was so fast I almost didn’t even see it happen. The taste and quality of the product was superb and absolutely divine. I cannot wait to come back here and be served by Zoe once...