Honestly, a little disappointing. My curls are inconspicuous, weighed down easily and Iām growing my hair out. Itās normal for a stylist to assume at first theyāre wavy, when theyāre curly (looks like pillars). I came here because I know my curls have disappeared, since I havenāt been able to take care of it in many years, my split ends were gnarly, and wanted to finally give my hair a fresh start. Iām not upset about the expertise, but the assumption to treat my hair as if it were wavy without expressly stating thatās what their plan was bothers me. And I know thatās what happened, because my hair ended up getting diffused in a way that creates frizz and disrupts itās natural curl pattern (which I can only guess was for volume that I didnāt really care about), and because I was told the only products added were a gel and mousseānothing for hydration. My experience as a customer is that my goals for the visit and my own knowledge of my hair was disregarded. At the end of the visit I even added how my curls typically look when theyāre showing (like pillars)āthat I didnāt have an issue with my hair at the end because I didnāt expect my curls to automatically start reforming, bit that I didnāt want to come off as someone who doesnāt know what a curl looks like, as opposed to a wave. I was told lots of wavy-haired people say they have curly hair and it was normal. Itās unfortunate to have an experience where a curl specialist didnāt seem to understand some curls really can stretch out just because you werenāt able to style it before your visit. I think it wouldāve been a better experience if Iād had the chance to discuss more of how my own texture works and looks before starting the process, instead of referring to some reference photos of what my hair may be able to do once I start getting regular trims again, with an end result that doesnāt resemble and no forewarning that my stylist thought my hair to be something else before washing and styling it.
Re: Not sure how to respond to your message, since I can't find a response button, but I noticed you did, so I'm addressing it. Strange to me you chose to respond now, when my review was left seven months ago. Weird way of handling client retention. My experience would've been better if that very consultation you said you give actually was thorough, which is something you didn't give me the opportunity to. You would've also been able to understand my curl pattern, if you did that. Since my hair at the time was weighed down heavily and didn't have a good haircut, there wasn't a way I could style them in time for the appointment, which I also told you seven months ago. Your communication style wasn't helpful for me, and at times, disregarding to my own knowledge of my hair. As a stylist, you know plenty of curly girls use leave-ins, creams, lotions, before adding a holding product like gels and mousse strictly to support lasting hydration as well as definition. I would've told you that I didn't want a gel and mousse combo. You made a lot of decisions without speaking to me about what you were doing first. I'm not interested in coming back to your business. I think this is a lesson that even if someone says they're a curl expert, they might not be an expert on a specific curl type, because if they can't see it, they don't...
Ā Ā Ā Read moreI drove half an hour to see Adrienne on recommendation for a curly cut, and I am still bewildered at how rudely I was treated for absolutely no reason that I can come up with.
I had an 11:30 appointment and she showed up at 11:29 to open the salon. The only thing I can think of is it was the day after Christmas so maybe she just didn't want to be there and was taking it out on me? When we were talking about what I wanted I was saying how I'm easygoing and not uptight about my hair and I'm open and she started telling me to stop getting defensive and that she is part of the process too. Absolutely NO CLUE what she was talking about?!
She spent the rest of the appointment telling me the things I'm doing wrong with my hair (which is totally fine, she's the expert) but she was so rude about it. When she got out the hair dryer she literally smacked me in the head with it and didn't even say a word.
I haven't the faintest idea what I did to her but it must have been really bad. I have never been treated so rudely by someone I was paying for a service. On the bright side I liked my cut, but I would certainly...
Ā Ā Ā Read moreI cannot say enough wonderful things about Seven Alice Salon and my incredible stylist, Adrienneāwho also happens to be the salonās amazing owner! From the moment I walked in, the atmosphere was warm and welcoming, and I immediately felt like I was in the best hands.
Adrienneās expertise is truly unmatched. Sheās not just a stylistāsheās an artist and a professional through and through. Every step of the way, she took time to listen to my goals and gave me thoughtful recommendations that perfectly suited my hair type and lifestyle.
My hair has never felt this healthy, vibrant, and beautiful. The cut is flawless, the color is stunning, and my hair feels stronger than ever. Iāve received so many compliments, and itās all thanks to Adrienneās meticulous attention to detail and genuine care for her clients.
If you're looking for the best in the business, Adrienne at Seven Alice Salon is your answer. Youāll leave feeling like the best version of yourself!
Thank you, Adrienne, for making every appointment an exceptional...
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