I called a week in advance for a donut order. I called the location on Santa Fe and the gentleman I spoke with assured me that even though I called the wrong location that they would get the order to a closer location and that it happened frequently. I initially ordered two dozen donuts but called back about 15 minutes later to change it to one. As I was speaking to the gentleman on the phone I double checked the date to make sure it was correct and I thought everything was a go. Imagine my surprise when I showed up at the location I requested and was told that they had no record of my order and suggested I drive to the other location. I drove another 10 minutes to the Sante Fe location I initially called, thinking that I was partially to blame for calling the wrong location. Again, imagine my surprise when I get there and they have no record of my order either. I was told they had sent an order the day before the K7 location which was the one where I requested they be sent. The Sante Fe location only had 9 of the requested donuts I had ordered left and so I substituted with three more. The woman who worked there added an extra donut for free but considering my time and driving around I was a little disappointed. Yes, the donuts are good, just don't order them a week in advance.