Hoshitori Sushi & Ramen — Restaurant in Old Tappan

Ordered take out and been to the physical location a couple of time. Food was OK even being overpriced, location was in a dying strip mall, interior was passable as clean. Most recently (and the last time I will give them business), I accidentally ordered online on a Sunday not realizing they were closed. Mistakes happen, OK. Called them immediately (like 11:01 am) when they opened the next day and reported I made this order by mistake, please do not make the order and asked for a refund. That was over 2 weeks ago today. After getting the run around I was finally advised a "woman" came in and picked up my order. I explained I lived alone and this was not possible. They continued to say a woman picked it up and basically said what are you going to do about it. Never again.

Update 5/12/20: You are correct on some things and grossly ill-informed when it comes to your response. I was issued a refund, that part is correct. But not by your business, by my bank. I called them and filed a charge dispute. Due to the run-around I received until the point I was ultimately told I would not be receiving a refund for the services that I did not receive. Please do not try and take credit for something that you did not do and, in fact, informed me you would not do. In addition, I called you at 11:01 A.M. on Monday to cancel my order from the previous day. I remember this because I took the time to set an alarm to remind myself to contact you as quickly as possible in an attempt to avoid any issues. You had been open for 60 seconds when I called. At that time you were advised the order was a mistake and the food should...

Possibly the worst sushi I've ever had, surprising and suspicious all the good reviews. The place is clean and professional, but they have no business making sushi, it's poor quality is a step up from the sushi you get at rite aid. Everything about it was bad, we sampled so much of what they had in a pick up order, it was terrible, the salmon hand roll looked disgusting, the teriyaki salmon was so dry and flavorless, overall the fish they have is not sushi quality, and they don't even use sushi rice. They mask the terrible rolls with bad mayo, I can just keep going on and on, and believe I know sushi, and I realize that this place does not claim to be fine sushi, but even by fast food sushi standards it's terrible, there are so many other great alternatives in the area. I feel bad writing this review but the food is bad and priced as such, the over 50 speciality rolls they offer should of been a clear sign of quantity...

Hoshitori is an Absolute Gem – Sushi Perfection in Autopan!

Wow—what an incredible experience at Hoshitori! From the moment we walked in, everything was top-tier. The food was absolutely phenomenal—fresh, flavorful, beautifully presented, and clearly made with passion and precision. Every bite was a reminder of why sushi can be such an art form.

The service was equally impressive. The staff was warm, attentive, and genuinely welcoming, creating an atmosphere that was both relaxed and refined. The professionalism of the team was next level—and the owners? Just amazing. You can feel the heart and soul they’ve poured into this place.

Hoshitori isn’t just a sushi restaurant—it’s a full experience. From the ambiance to the hospitality to the incredible quality of the food, it’s truly unmatched. This place is the bomb, and nothing else in the area even comes close. Can’t...