Burger King — Restaurant in Omaha

Ordered 3 whopper Jr and onion rings when went to drive thru window she said total was $13 and some change I said why so much looked at the receipt and she charged me for 2 whopper Jr as a duo and a single one. I asked was this not part of the 3 for $7 she said you wanted that. But she did ring up the 2 under the duo so why would she not ring that under the trio???? Asked her if she could correct it and it was like a huge chore for her no thank you have a nice day or even to tell me next time it's the customers job to tell me you want the trio instead of me ringing you up however I want nothing but silence from her. Guess I will be done with this location money is tight for everyone and to overcharge someone and not even care then that's not the...

Had an issue at this Burger King a while back. District manager called, apologized, and offered us a couple free meal coupons. Signed, and with the restaurant number on them.

Went to redeem them this afternoon, and whatever manager was working told us they no longer accept these coupons (which had no expiration date), and three them away.

So I have a bad customer experience and then I try to redeem your "make-up" coupons and you proceed to give me another bad customer experience?

All this is not even to mention the fact that this location in particular seems to just choose a random time to close each evening, despite what the website or Google listing has as the close time.

The customer's always wrong at the 120th and Center BK. Not...

I would put money on it that this specific franchise does not have a legit manager overseeing the staff. Half the time at night their sign is off which makes you think it’s closed even though it’s during open hours. The staff is never wearing their uniforms and it seems they have friends inside the kitchen. I ordered from there tonight since it’s super close to my place and the woman was so rude to me, her tone and everything, she sounded like it was the last place she wanted to be. She actually interrupted me when I was placing the order and just goes it’s going to be at least a four minute wait. I was so turned off I told her I would go somewhere else and left. I love Burger King but this location is so unprofessional and needs...