This is the WORST gas station ever. There's always a line going all the way to the back cooler because they only have one register that you can pay for gas on. At all the other registers they tell people "you have to swipe your card 3 times for it to be rejected enough just to use the chip reader" and I feel bad for anyone who doesn't know to just use the "tap" feature instead. Whoever the franchise owner is of this particular location ought to feel embarrassed for how poorly run their establishment is. If I were to take a wild guess the owners must be elderly and are being taken advantage of by whoever is actually running this place. I would fire ALL of management. I could go on for days about why this place is so bad. Nothing is ever in stock, the kitchen food is TERRIBLE, DO NOT GET ANYTHING THAT WAS COOKED IN THE FRYER. Either they don't know how to properly clean a fryer or they just don't do a good enough job at it. Long slow lines, terrible food, trashed bathrooms, poor management, unstocked coolers (I've had to go into the "employees only" door to get in there and grab the drink I wanted and I could see it clear as day yet there was nothing stocked, mind you nobody stopped me because who even actually works there), constantly out of bagged ice, I have left there several times to go somewhere else instead and if I had the money I would open up another gas station next to them just for the sake of people who need a convenience store instead of an inconvenient hassle of a store like this one. We would rather drive anywhere than this...
Read morePlease, please corporate Casey's fix this store. The management is absolutely horrendous. Daytime staff is aggressively rude, but I will say that nightime staff is pleasant and friendly. Bathrooms are NEVER clean and reek of stale urine. Things are constantly out of stock with boxes on the floor at all hours of the day. Pizza is regularly sold out. Some mornings there will be no donuts because staff didn't get there on time, without apology. Drink station is always dirty, sticky, not stocked with cups, trash all over the floor. The check out line is a mile long because the manager NEVER leaves her desk to jump on a register to help the 1 checkout clerk. It seems there is always a minumum of 5 gas pumps not working. The credit card readers inside and outside are always out of order. The receipt paper in the pumps is rarely stocked. The windshield wash stations usually don't have fluid. I could go on. And the obvious answer here is "go somewhere else" right? Well unfortunately when you bought this Bucky's location, you bought the only diesel fuel station for miles so contractors are kinda stuck going there. That being said, us contractors love Casey's. We love the donuts and pizza. We love the prices. We love the rewards system. We just hate this particular location. Look at the other 1 star reviews, it's not just me. Please fix this store so we can continue to enjoy our...
Read moreI used the car wash, Sunday afternoon. All seemed o.k.going through, but got home and noted it had done a very poor job removing undercarriage dirt. Irritated enough at that, then walked around to the passenger side and discovered horizontal scratches and scrapes, som all the way through the primer coat. Across both crew cab doors. These were not there when I got in today. The passenger side is the side I first see walking from the house to garage. Have to walk those doors b4 I can get to the drivers side to enter.
Scratches across both doors of the crew cab!!! Honestly, I've used this kind of car wash, (various other vendors and stations) for 30+ years and never once had anything ever happen. Angry, sick and disgusted. I take a great deal of pride in that vehicle and take excellent care of them, inside & out, (my last truck lasted 15 years),
Even though I need diesel and the Elkhorn Caseys is most convenient, I'll drive further now to get gas. I'm...
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