Scooter's Coffee — Restaurant in Omaha

If no stars was an option, that's what I would rate this location. THEY WILL DOUBLE CHARGE YOU FOR YOUR COFFEE SO CHECK YOUR TRANSACTIONS!!!!! I ordered coffee using the app and when my boy friend picked it up THE EMPLOYEES made him aware that the app sent it through twice and told him there is a refund option available through the app- WELL THERE ISNT. When I went to go double check to submit a refund (before finding out I can't) I noticed IT WASNT THE FIRST TIME I HAVE BEEN CHARGED DOUBLE- it's happened MULTIPLE TIMES. I then tried to call the store- the manager working said she would"take me name and number and talk to the owner to figure out more" well I NEVER heard back- I had to call again. This time the same manager told me "it is a corporate issue and to call an 800 number that didn't even work. Finally I called a different location and at least was able to get the correct number to file a complaint. I fully understand not having control over the app as a store- but telling me 4 different things each time and having no solution on top of the way they treated their customers was...

I went last week on Sunday to get a matcha latte with cold foam. I was being generous and got my bosses drinks as well. The only drink they gave me with cold foam was a mocha latte. I told the girl what it was supposed to be and she told me they don’t sell that. I just left with my nasty mocha latte. I tried to drink it but it just wasn’t good. I called in trying to reach a manager just to have my drink replaced. I was told there was no manager till Tuesday. I contacted support and they said the left my name with a team lead so I can get a free drink and a free food item. Well I went today and told them. No one knew what I was talking about but they were going to honor it. They gave me my drink and told me to have a nice day. I asked where the food item I had ordered was and they told me I had to pay for it. I told her support said I could get both but she told me it was one or the other. I just left. I will never return to...

Scooter’s Coffee is a fantastic drive-thru coffee chain known for its fast service, friendly baristas, and consistently great drinks. With locations all over the Midwest, it has become a go-to spot for those looking for a quick caffeine fix without sacrificing quality.

One of the highlights is their signature Caramelicious, a rich and creamy caramel-based espresso drink that’s a customer favorite. Their menu also offers a variety of blended drinks, smoothies, and teas, as well as breakfast sandwiches and pastries for a quick bite.

What sets Scooter’s apart is its speed and convenience—most locations focus on drive-thru service, making it perfect for busy mornings. The staff is usually upbeat and efficient, ensuring you get your order quickly while still feeling welcomed.

If you’re looking for a reliable coffee shop with great flavor and fast service, Scooter’s Coffee is an...