Jack in the Box — Restaurant in Ontario

Don't go to this Jack in the Box. Really bad customer service. I made an order for a #11, 1 order of tacos and two Jr. Jumbo Jacks.. I got home my daughters ate their burgers and I was in my room prepping my meal so I can eat, took a bite of half of the chicken hamburger and the meat was raw! Cold & raw, it was hard in the middle it was not properly cooked. I called the Jack and the box to let them know. Drove back, took the hamburger back and the supervisor refused to give me a new meal. Assumed that I had eaten the chicken hamburger because I only took half of it the other half I spit it out and threw it away. It was disgusting. I was upset she really thinks I would drive back and fake an undercooked hamburger for 5 bucks. It is late I just wanted to eat my meal. She didn't even apologize instead she got mad because I raised my voice when she was assuming that I was lying she gave me a new hamburger but not my complete meal. After accusing me and assuming that I was lying the least thing she could.of done was give me a brand new meal and an apology. Instead she told me the manager would not allow her to give me a new meal that she asked him over the phone. By the way her name is Alicia. I took a picture of the un-cooked meal and I saved the receipt I will definitely be reporting this tomorrow to...

So I came at 5:30 am cause it's the time me and my coworker are getting off from work. We're really not in a situation to have one another cover the others bill. So we asked if we could do a separate order of Tiny Tacos. The lady had told me that she can't do it right now cause it's just her and the cook. What??? I just wanted Tiny Tacos. A simple item to make. Drop the tiny tacos down. Put em in a box and load em up. I worked at the Del Taco up the street for 7 years in the past. I know exactly what it's like to be working graveyard and have to cook food while cleaning a store spotless before morning shift comes in. It's not that difficult. If it had been 20 people in line it'd be completely understandable. But I was the only one in line. The only car!! From my many years of experience it comes down to 2 things absolute laziness or you can't figure out how to tap buttons on a screen. It might be dumb but this lady upset me and it might be something small but it's a issue that shouldnt be a issue. FastFood is a easy job, People make it a bad job to work at. Employees ruin places. I could have easily just left and drove back around but if there's no one behind me I should just be able to add a separate order of tiny tacos I know how the system works at fast food and...

Worst JitB in area. Inside orders machines not working right, soda machine is always off. And good luck in getting help if you dine in, cooks just ignore you while the "manager" just sits in their office and won't come out. I saw a guy trying to get a refill stand in front of the cash register and they just ignored him. Cooks seeing him stand there, said nothing or called no one. What a embarrassment of a place. Reply to Corp note they left. Multiple people have said this location has problems, and your answer is to have us contact you, instead of fixing the problem, the locations management. I get getting good staff is hard , but my understanding is managers get paid well, so hire a manager that cares and appreciates a...