After my wife and I spent many of our afternoons having lunch at Flappy Jack’s, we are saddened to leave a negative review. We are well to do people who don’t simply complain because we want a “free lunch,” which is what we have been accused of. We called our server after eating most of our meal, a hair was uncovered. This swiftly brought the 2 managers of the restaurant to our table, Flor and Veronica. Flor has always had a very nice demeanor and in the past has offered us 2 different gift certificates for $10 each because, similarly, due to finding either hair in our food and/or dirty utensils. Apparently, we have been “marked” as complainers and/or freeloaders. When we brought this to the upper managements attention, we were swiftly told that we will no longer be accommodated with anything because this “issue” of my wife and I finding hairs in our food, dirty utensils and lipstick remains on coffee cups, has happened too often. That we have somehow reached the limit of reporting unclean utensils and hair in our food. This is outrageous and we will shout from the top of the mountains about this very disgusting encounter with Veronica, who stated that this issue happens too frequently and that they will not be able to do anything for us In the future, if or when an issue arises. Veronica made a clear innuendo that somehow we are falsifying our findings and complaining for no reason. This is unacceptable and we have demanded to speak to the owner of this “fine establishment,” to give a little piece of our minds. We have been amazing customers who on the flip side have been incredibly patient and accommodating to the staff and restaurant who simply cannot provide a clean environment. This restaurant will also be reported to the health agency for this reoccurring issue. My wife and I will probably not be coming back here, as well. We didn’t come to Flappy Jack’s for freebies. We genuinely loved the breakfast menu, specifically the Spartan. However, this type of sarcasm and unacceptable response to our multiple findings of hair in our food, will not...
Read moreIf you're looking for a place to kickstart your day with a hearty breakfast, Flappy Jacks Pancake House in Orange is the place to be! Just make sure you set your alarm clock early enough or prepare to surrender to the waiting game on weekends. Trust me, it's worth every mouth-watering minute! Now, let's talk about the menu. It's like a novel, only with pancakes as the main characters. From fluffy classics to mind-boggling creations, they've got it all. And let me tell you, those pancakes are tastier than a stand-up comedian's punchline! To add a fruity twist, they serve raspberry sauce on the side, because regular pancakes deserve a little adventure too!
Whoever thought of bacon pancakes deserves a round of applause and a standing ovation. They were absolutely delicious, and the combination of crispy bacon with fluffy pancake goodness was a match made in breakfast heaven. But, oh dear hash brown, you need to step up your game! It was the only downside in an otherwise fantastic meal. Maybe it was having a bad hair day?
It's a good bargain for your buck, and you'll probably end up taking breakfast leftovers home with you. It's like a breakfast feast that keeps on giving! Ah, the waiting game. We waited for a solid 30 minutes, but hey, good things come to those who wait, right? And trust me, these pancakes are worth every second of anticipation. However, I must warn you, finding parking is like searching for a needle in a haystack. It's like a never-ending game of musical chairs, but with cars. So gear up your patience and prepare for the challenge of finding that elusive parking spot.
Lastly, let's talk about the ambiance. Flappy Jacks Pancake House has a Route 66 vibe that adds a fun and retro touch to your breakfast experience. It's like stepping into a time machine and munching on pancakes while cruising down memory lane. Just be prepared for a bustling crowd because this place is always packed. But hey, that's a testament to its...
Read moreI took my 2 kids to flappy for breakfast, something we do every now and then, our waitress was less than accommodating, she would talk to us while walking past the table, gave us the check before food had even finished, that kind of service. Anyway going back, as we began to eat my food, I started to feel and taste blood coming out of my mouth, went to the restroom, sure enough I had a slice inside my lip. I grabbed a manager and informed them, to which his first 2 responses were 1. As (he stood 4 feet from plate) I dont see any thing, and 2. You must have dry lips and they cracked. Now if I wasn't on my 4th napkin cleaning up blood, that might be a good reason. This pissed me off. Anything he said after that didnt even matter. Anyway my kids were still eating, and the check was dropped off with the words "we took care of only your plate" Thank you for taking care of the plate I literally had 30% of and that caused me to bleed. Now dont get me wrong, I go here enough to where I really enjoy the food and atmosphere, but this experience really tainted my opinion of the place. If nothing is wrong, this place is great, if you have any issue, expect service and mgmt...
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