El Sazon Mexicano PDX — Restaurant in Oregon

Many reasons why we would never go back here.

Prices. Compared to other Mexican cuisine places, these guys are kind of a rip off. Their prices to start with are on the higher side. Not just that, when you pay, you'll notice that the rates are higher than listed on the menu. I see other people have complained of this too in the past. And when you ask them, they have all kinds of excuses to justify.

Poor Service. The customer service is very poor. People here aren't most friendly and understanding. They also take too much time to get the food prepared. We were the first person to order when they opened for the day. And still it took a looong time. Place is small (which is fine) but nothing is friendly here. Silverware, you have to ask for (coz there aren't much). Water, they ask questions before giving you any.

Food and money's worth. The food is mediocre. Food taste is average at best. First time I experienced a Mexican place where even for salsa, the lady said that there would be an...

So incredibly delicious 💖🌶🌮🌮🌮🥗💝!!! This is the second time I have been here since being introduced to this gem and the food is the most flavorful, absolutely fresh and beautifully seasoned, cooked to perfection Mexican food in this area. There are quite a few Mexican food options within even a mile or 2 but this is our new #1 go-to! They have incredible veggie options, a great super fresh salsa bar, and the prices to quality and quantity ratio is impressive. 5/5 stars, does not disappoint! My kids love the food as well. My 7 year old loved her chicken quesadilla and my 5 year old enjoys a bowl of chicken and rice. I am a huge fan of the fresh colorful salad I had the first time and these tacos. Can't wait to go back! There is outside seating and the service is fast and friendly. They do get really busy during main meal times but we were only waiting 5-10 minutes or so. Also one word: 🌶🥑GUACAMOLE 🥑🌶 🥰 sooooooo yummy. Well now I'm hungry...

This place has the potential to be good, but they need to make some big changes.

I got the $14 Chimichanga with Pastor. The fried Tortilla was delicious, but the contents were 70% rice. It clearly wasn't seasoned - I didn't even taste any salt. For that much of a filler, it's really disappointing. It was maybe 10% beans and cheese. They were OK. Maybe 20% meat though, and for the price they are charging, that's a ripoff. I basically paid to eat flavorless rice wrapped in a fried Tortilla.

More importantly, there are only 3 small tables inside, and either the owner's family or friends of the family sat there on their laptops and phones while multiple customers who wanted to sit inside had to sit outside. It was pretty chilly today.

Doesn't seem like they've taken the customer experience into...