Atithi Restaurant — Restaurant in Orinda

We would like to point out a few issues with our experience.

You gave us a 10% discount and 2 desserts for a group of 8. While we appreciated the gesture and said thank you, it’s worth noting that the 10% discount is already offered to anyone ordering through your app — so this was not really a special favor to us.

However, the overall experience was disappointing. The price and the quality of the food did not match. We found a hair in the food, which is unacceptable and does not meet proper food safety standards. Everyone in our group ordered the same dish, yet the portion sizes were inconsistent. The taste of the food was also underwhelming and did not feel authentic.

When we raised these concerns, you responded by saying that since we consumed the food, what did we expect — should we have said the food was bad and walked away? That is not how good customer service works. We informed you of the issues in good faith, and despite the poor experience, we still paid for everything we ordered.

We hope you take this feedback seriously and work on improving your food quality, hygiene, and customer service

Update: We did mention to your staff that we found a hair in the food — so please stop lying. Whatever god you believe in is watching how dishonestly you’re treating your customers.

If you want to run a restaurant, you need to welcome your customers and serve quality food — and be able to accept honest, negative feedback when things go wrong. If you can’t take that, you shouldn’t be in business.

It’s people like you — who spoil the name of Bangladeshi food with poor service and bad attitude — who make the cuisine look bad.

We said the truth, and we stand by it. Please reflect on how you treat...

We were excited to try this newly opened Bangladeshi restaurant, but the experience was unfortunately underwhelming—especially when it came to the food.

As a Bangladeshi restaurant, we had high hopes for authentic flavors. However, the Beef Tehari was a real letdown. It tasted more like an unusual fried rice dish than the traditional, rich Tehari we expected. Please don’t label it “Bangladeshi Beef Tehari” if it doesn’t reflect the actual flavor profile.

Tandoori platter, was it even beef? The kebab (lets not talk about Bangladeshi flavour for kebab since we dont really have one) was confusing, Chicken was dry you can clearly say it was from another day. Beef option was salty confusing taste.

One of our group members ordered the fish curry, which was actually quite good—so kudos for that.

Overall, we were disappointed as the flavors didn’t match our Bangladeshi palate and felt more like a fusion attempt, possibly to appeal to a broader South Asian crowd.

On the bright side, the staff were incredibly kind and attentive. Also, the food presentation was impressive and clearly had effort put into it.

That said, the cleanliness of the restaurant could be improved. It had some of the usual hygiene issues we often overlook in Deshi places, but it’s something that really needs attention—specially for a new spot trying to make its mark.

In short, if you're calling it Bangladeshi cuisine, please honor the authentic taste. We truly hope to see improvements and wish...

This was one of the worst dining experiences we've ever had. Here's a breakdown of what we ordered and our honest ratings: Kacchi Biryani (1/10): This was not traditional Kacchi biryani at all. The quality was well below average (No flavor, nothing), yet we were charged $24 per plate. That price is simply unreasonable, $13–15 would’ve made far more sense. The rice was overly soft and mushy (ঝাউ ভাত), and we were given only two small pieces of goat meat, one of which was mostly bone. Definitely not worth the price. Hilsha Vorta (1/10): Almost made me vomit. It was overwhelmingly filled with onions (roughly 80%), heavily salted, and had a barely noticeable amount of fish. Highly unpleasant. Avoid at all costs. Lotia Vorta (1/10): Shockingly, it smelled like soup—yes, actual soup. Very strange and off-putting. Lentils (0/10): The worst of all. It tasted sour and spoiled—like leftover or night-old food (বাসি). It was so bad that it triggered vomiting. We paid $17 for this, which is not acceptable for such poor quality. Traditional Chicken Curry (6/10): This was the only item that was somewhat acceptable, though still average.

The owner provided us with two tangy yogurts (tok doi) as compensation on the house, which were just okay, nothing special. A 10% discount was applied (will add the receipt if needed), but that’s the standard first-time online order discount anyway, so it doesn’t feel like any compensation for the poor food...