Subway — Restaurant in Orland Township

Ordered a 6” flatbread sandwich. Sandwich maker asked me if I wanted it toasted. I said yes as I have done for years. Got home and bit into what had to be the worst over-toasted flatbreads I’ve ever had. Called the store and asked to speak with the person in charge. As I offered what I thought was constructive feedback, Amy responded with what sounded like an excuse by stating that Subway “changed the flat bread recipe” and “they don’t recommend toasting flatbreads”. Considering the fact that the employee asked me, if I wanted the flatbread toasted, I wasn’t expecting this kind of response from someone in charge. In all fairness Amy did apologize. Hope...

It's Subway... so the food is what it is. There aren't a ton of different food options in this corner of Orland. Anyway, the owners/staff I've interacted with were welcoming and nice, food was made quickly and how I asked for it... My only complaint is- and this is the consensus for MANY in my family, and neighbors- they don't accept any coupons! Subway has gotten unreasonably expensive; and then to not accept coupons on top of it?? It's like they're digging their own grave. We choose other options around if possible. It just isn't worth what you pay...

Ordered online today (April 13,2019) and was severely disappointed that ALL 3 sandwiches we're made incorrectly. Asked for oil and vinegar on 2 of the sandwiches, and ended up with some nasty dressing instead. I stomached the first half, but couldn't eat the other. I requested White American cheese on my daughter's sandwich, and sadly Subway decided not to put any on. Not very impressed considering when I went to pick the order up there was no one in the store. Will think twice before I return to...