First thing is I go at least 4 times a week to this location and I spend $10.10 every time. I always order the same thing Applewood Bacon Cheddar and 1 egg on a Six Cheese Bagel and a Medium Iced Latte Decaf with Vanilla Hazelnut syrup. So that is around $40.40 weekly spent in your business! The first issue I had a couple of weeks ago was that I ordered a Iced Latte and they gave it to me Hot. Last week I was eating my breakfast sandwich and it had Egg shells inside DISGUSTING!!! I called the store and on my last visit last Friday I received the sandwich complimentary and I paid $5 for the drink. The 3rd time is the charm right? Well now Today 8/30/2016!!!! while I am eating my sandwich I opened the bagel to see the egg and I found a big black area on my bagel and egg. I don't know if it's chocolate or what but THIS IS HIGHLY DISGUSTING!!!! I had to run to the bathroom and throw up of how disgusted I was, The team at this location careless about their customers or how they serve their food. I am NOT coming back to this location ever again! I will make sure to tell everyone about my experience and advise everyone to not visit this location. I feel so disrespected and offended. This review will go in every single page I can post. DO NOT GO TO THIS...
Read moreDO NOT GO TO THIS LOCATION!!! (I rated 5 stars so you'd see it first.. otherwise I'd give it ZERO stars!!) Snarky cashiers and rude Manager. I am in the area on a working vacation and Einstein bagels is a regular Cafe for me no matter where I am, but this location is terrible! Eggs not cookded correctly and they are rude to any customers who have a negative thing to say and the cashiers argue with you no matter how calm you are. Happened to people in line in front of me too! I do not eat eggs soft or hard boiled, I asked for over easy...mind you YOLK IS NOT RAW (I have a culinary certificate that says I know what I'm talking about!!) I asked them to cook my eggs over easy..they gave me a pan boiled egg. It was hard, and dryer than a hard boiled egg. It was DISGUSTING. I made them refund my entire purchase amount. I visit College Park often and will NEVER come back to this establishment location. You will be hearing from corporate soon, I just called them to complain! You couldn't pay me a million dollars to be abused again! I work food AND retail, not to.mention I have .y own business! And this is 10000% UNACCEPTABLE to treat customers that way! They lost a loyal...
Read morePretty consistently one of the worst Einstein’s I’ve ever been to. I live three blocks from this Einstein’s and I intentionally avoid going there unless my wife just really wants a coffee! It’s not the food or coffee that is consistently bad, it’s the staff!!!! I mean the people there are all stoners it takes 15 minutes to get a freaking bagel it’s just a very very poorly managed Einstein and it’s been this way for 10 years, well as long as I can remember! I really go in there every time thinking, alright I’ll give it another chance but like a moth to a flame, I get burned!!! I’m really disappointed that someone doesn’t read this and other similar comments and send a corporate manager to make this a great location! because it is a great location just the staff is horrible! I am a manager and have been a manager for retail locations now I’m in a different managerial role however it just needs someone in their to run the place like it should be! I understand it’s just bagels, not brain surgery but that’s the point! it should be relatively easy to provide a consistently...
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