Manchu Wok — Restaurant in Orlando

This restaurant is probably one of the better Chinese style food I’ve eaten at in a U.S. airport after check in. I ordered noodles, pepper steak, vegetables, and chicken with mushrooms. The fried noodles were actually quite close to the Taiwanese flavor, and the black pepper sauce had a style that felt very Taiwanese. Overall, it was a little bit salty, but personally, I think it was tasty. If you’re worried about it being too salty, you can order an extra bowl of rice—it goes really well with the dishes.

Even one star feels like too much for this service quality. Unfortunately, my flight was canceled yesterday, and the airline gave me some compensation vouchers to use for food at the airport, each worth USD 12. I had visited this restaurant around the same time yesterday and thought the food was pretty good, so I decided to come back today while waiting for my flight.

But—there’s always a “but.”

First point – voucher usage rules: The voucher can’t be applied to the total bill; it can only be used toward a single menu item. I have no issue with this rule itself—I just want to remind everyone that their tone when explaining it was extremely rude.

Second point – service attitude: Throughout the process, I kept asking politely about how to use the voucher, because at other vendors, I had no problem applying it to the total amount, and they also allowed me to pay the remaining balance by credit card. This place, however, kept insisting the balance had to be paid in cash. The staff member explained it impatiently the whole time, and when it came time to pay, they simply walked away and had another person handle the checkout.

Let me emphasize again: I have no issue with their rules for using the voucher. The problem is that from the start, it felt like they saw the voucher as an annoyance and treated customers accordingly. If they don’t want to accept these vouchers, they can simply tell the airline they don’t want to cooperate. Clear explanation at the beginning would be perfectly fine—what needs improvement is the service attitude.

Food: Still okay overall, though the sweet and sour pork sauce was a bit too sweet for my taste. It’s just a shame my dining mood was affected. Thanks to the chefs for...

Normally I would give one-star reviews to places that I never want to visit again. This one I don’t know if I can say that I would never go again since there really aren’t that many options at the airport🫠 - basically choosing something that sucks less from a couple other options that all suck🤷🏻‍♀️ I got noodles with orange chicken and “fresh” vegetables (what they had on the little sign in front of the food, I personally wouldn’t call it that😂). I wanted to have half noodles and half fried rice, but they refused to let me do that and just told me that they can’t do it. I’ve done this at other locations and there were no issues at all so I’m not sure why I couldn’t do that at the location in the airport🙄 The “fresh” vegetables had all these black parts in it, I’m not sure if they just didn’t clean it thoroughly or if it’s because of some other issues. Also, they don’t actually “cook” the food on the spot since it’s an airport location and they just have all the food in those steamer or heater kinda thing for a pretty long time. I was there around 4:30 pm local time, not sure how long the food has been sitting there but they had a bit of a sour taste🫤Luckily I exercise regularly and have a pretty healthy body so nothing happened to me after...

Worst customer service ever! Worst food ever ! Such a bad experience both workers this shift 4pm approx on 6/12/25 are so rude and would not communicate with us at all, just using rude body language we had to guess what they meant would not explain anything to us they felt so entitled like if they were doing us a favor . I asked for soy sauce and the cashier kept pointing to my bags and said I had some in my bag which I did not! I asked for soy sauce again and She kept pointing to my bag and was upset at me the CUSTOMER for asking for soy sauce not to mention I wanted to purchase Gatorade but they were hot and she would only nod her head and charged me. Then she pulled one from a refrigerator she had in the back of the cash register. How was I supposed to know she did have cold Gatorade ? I those her they are very rude that I don’t read minds. She then told the other worker something about me and both starred at my family and I. I’m the customer I don’t read minds I will never go back. Florida gave me a bad feeling Of horrible ...