Burger King — Restaurant in Oshkosh

I visited two days ago. I've visited this same burger king location for over 10 years. It has changed. Some staff are great some are careless. I absolutely love burger king, just not the experience I had previously. They have reopened the first drive through window which has been closed for years. Staff were confused on how to add to an order, and also had inaccurate pricing for promotional deals currently valid. I asked about it and received a response to go to the other window in hopes my request could be resolved. I ordered nuggets, two spicy chicken sandwiches, and large onion rings. When I got home I went to open my sandwich and there was a piece of hair as clear as day in my sandwich. The last issue like this they didn't have a meat Patty in my bun at all and they bit out of the bread. At this point I'm afraid to go back even though they are my favorite it's too much to worry about an order I purchased to not have hair in it. I threw my sandwich away, in result my husband starved because it was hours after we left the location. I figured if there is hair I don't want retaliation from me complaining for a new sandwich. Unsure of how I feel about this...

Still one of the worst restaurant locations around. They don't greet you, they don't respond when you greet them, they don't say goodbye or thank you for coming etc. I was surprised I even got a receipt. They don't know what's on their own sign out front. I stood there for minutes one day, trying to convince an employee that the sign said what it did. She could have moved a foot and looked out the window. "Look, I don't read the sign. I don't know what's on the sign. I just come in to work and do my job, ok?" was her response. She failed to realize that that actually is part of her job as the cashier. Ya know... take orders, take cash, give change, -oh and know what you're selling. Unbelievable. Also, yes, there are crack/meth heads that hang around in broad daylight waiting for someone to come out and sell them drugs. One was there today parked in front of the entrance, blocking cars from entering the parking lot, just staring at the door. People were honking. Don't go...

I was just there a few minutes ago and I order two meals. One with a soda for my coworker and for the drink with the second meal I asked for water in the cup instead of soda and when I got my meal it was a tiny little cup of water. I asked about it and both the woman at the window and the manager got really rude with me. "This is how we are suppose to do it if anyone has done it that way they are wrong" and I'm like look I'm not asking for a free cup of water I'm asking for you to put water in the soda cup that comes with my meal and they said no where does it that way and we don't either. And I told her that doesn't make sense if I'm paying for a soda cup and your giving me a sigificsignif smaller cup. And the manager told me "it makes perfect sense to us why would we charge less for water." And I'm like I'm not asking you to charge me less unless a medium soda is cheaper than water which then that...