Placed order online for pickup time of 6:50pm. Arrived in drive thru at 6:52 and was told it was in the oven and should be 5 more minutes and was asked to pull around front and they would bring it out. Okay, that was fine. There were multiple cars already waiting when I pulled around. Twenty minutes later, not one car had received their order. The only pizza I saw leaving the store was with 4 delivery drivers. Several people were getting out and going inside, and I eventually did too. It was total chaos inside. The only saving grace was that the employees were kind and trying their best to appease the customers. I was told three or four different stories about my order (it would be ready soon, it was in the oven, and finally told that it had been mixed up with a delivery order and already delivered to someone else). I was then given a refund, to which there were also issues pulling up my order, but they eventually said they found it, asked for my credit card, and said I would have the refund in a day or two. Upon getting home and checking my credit card charges, I was not refunded for the full amount! I paid $58.14, but only received a refund for $53.38. I am just so disappointed in this whole experience. The order was for my husbands birthday. We never eat Pizza Hut (always get Papa Johns), but he wanted it for this birthday. Sadly, we...
Read moreFirst thing is first. This location is a take out location, not a dine-in. The employees were friendly and able to keep up good conversation while I waited because admittedly I make these orders and then walk out the door right after making the order to go get them. I only had to wait a few minutes because by the time I got there, they were just removing my pizza from the oven.
This location has been killing it since they opened unlike the old Pizza Hut that used to be across from the Owasso High School. I have not had any of the issues feeling sick after eating here like I used to at the other location and the pizzas are consistently great!
If you did not like the other Pizza Hut location due to a bad experience, i recommend giving this location a try. The difference is like...
Read moreI had such a fantastic visit to the Pizza Hut. From the moment I walked in, the staff made me feel welcome and valued. The service was fast, friendly, and professional — they truly went above and beyond to ensure everything was perfect.
The food? Incredible. My pizza came out hot, fresh, and loaded with flavor. The crust was golden and crispy, the cheese perfectly melted, and the toppings were generous and high-quality. I also ordered cheese sticks and they were a hit — soft, cheesy, and full of flavor.
The restaurant was clean and well-kept, which made the whole experience even more enjoyable. You can really tell the team here takes pride in their work.
If you’re in the area and craving pizza, don’t hesitate this Pizza Hut is top-notch. I’ll...
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