Subway — Restaurant in Oxford Township

Subway, 320 Lincoln Way East New Oxford, May 13. Fail. Food employees observed in prep area/ sandwich line not wearing proper hair restraints, such as nets, hats, or beard covers. Food facility does not have a Health Awareness Reporting Procedure for food employees. Walk in cooler was observed to have an ambient temperature of 54 degrees which cannot maintain internal temperatures of 41 degrees or below. (CORRECTED FOOD STILL IN SAFE ZONE 41 AND BELOW WERE MOVED TO ANOTHER WALK IN. The Person in Charge did not demonstrate adequate knowledge of food safety in this food facility as evidenced by this non-compliant inspection. The Person in Charge did not demonstrate adequate knowledge of the PA Food Code as evidenced by incorrect responses to food safety questions. (Proper calibrations, thawing methods sanitation ppm and frequency). Temperature measuring device for ensuring proper temperature of equipment is not available or readily accessible in refrigerated equipment. Rotisserie Chicken food observed thawing in standing water in the stainless-steel food container, which is not an approved thawing method. (DISCARDED). Slicer blade of large commercial a food contact surface, was observed to have food residue and was not clean to sight and touch. (CORRECTED). Observed microwave unit located in the back of house to have food debris and crusting on ceiling of Unit and was not clean to sight and touch. (CORRECTED). Food Employee observed donning single use gloves without a prior hand wash. (Discussed proper frequency). Observed single-service, single-use articles stored directly on the floor, and not 6 inches above the floor. (CORRECTED). Rotisserie chicken was held at 63°F, in a standing container of water area, rather than 41°F or below as required. (CORRECTED). The food facility does not maintain Food Employee Certification records as required. (Serve Safe that is posted is the owner who is not regular onsite. Discussed with the PIC that there must be 1 manger serve-safe certified per shift. A Food Employee was observed washing their hands at the three basin sink rather than the designated handwash sink. (CORRECTED). Food facility hot water heater is not producing enough hot water to supply main hand sink at the time of this inspection. The quaternary ammonia concentration in the sanitizing solution of the 3-bay warewash sink was 50 ppm, rather than 150-400 ppm as stated on the manufacturers use directions. ((CORRECTED). Paper towel dispenser empty at the handwash sink in the front of house area. (CORRECTED). Observed deeply scored cutting boards not resurfaced or discarded as required. Overall, the food facility is extremely dirty, dusty, and in need of cleaning. (Floors, nonfood contact surfaces such as prep tables and cold holding units, dark black moldlike substance on walls located in back of house. Observed cold water was shut off and not under pressure at the main hand sink. Observed stainless steel prep tables in back of house area, with an accumulation of dust, dirt, food residue, debris on non-food contact surfaces. Ceiling vent filters in both the kitchen and the dining area were observed to have heavy accumulation of static dust and dirt. Old food residue, dishes and utensils observed in the handwash sink, indicating uses other than handwashing. Observed hand sink to have a very slow drain and is not in good repair. Female bathroom hand sink was observed to have a significant leak at the PVC DRAINPIPES and was not in good repair. Plumbing system not maintained in good repair – observed leaking at the three basin PVC Piping and was not in good repair. Non-sewage liquids and rainwater are not being properly drained and disposed according to regulations. (Large yellow rubber maid mop bucket was observed to have drain water from leaking three basin sink and was discarded...

The place is so clean and bright compared to other subways. I was greeted before I even got to the counter to order. They actually put “meat” on the sub and have no problem with customizing the sub for your liking. Staff was friendly. Been there during a lunch rush and dinner rush. If the wait is a little longer then normal they offer free cookies or a free drink. They acknowledge the frustration of waiting so they do what they can to make it right. When it gets busy please be patient and speak up, a person in front of me was talking so low I could barely hear them, so imagine the person behind the counter with ovens and other people talking, the employees have to double check things when so much commotion is going on. It’s easier for them to double check rather than assume and mess the order up and then you have a frustrated customer and a frustrated employee. Be kind to the young folks, and be proud of them for having a job and trying to make a living to save up for college and first cars. I love hearing that “it’s...

Food everywhere it was disgusting. Noticed some veggies were withered and gross. Not something that can be served. When in today and the staff were very slow after waiting a very long time they noticed they left my sub I. The oven and didn't know who put it in including the girl who actually did put it in the oven forgot she did it herself. They said they will remake it for me but by that time my lunch break would be over in a couple minutes. So I had to leave there with no food and had to go back work hungry. I noticed another time the lett9ce was so withered it was see through and brow., I asked the server if they had fresh lettuce if not that's fine I'll get without. He walked off annoyed came back with fresh lettuce and said to me in with a rude attitude "is that better?" That was not OK to speak to a customer especially when I was nice about I was just asking. There are folks also not wearing anything to cover their hair. Some usd the hats on but if not wearing a hat you are to wear a hair net one of the ladies...