Twisty Cone Ice Cream — Restaurant in Palm Bay

Twisty Cone Ice Cream 1615 Georgia Street, Palm Bay, FL., 32907

2 Stars

As I delve into ice cream ratings, for man cannot live on entrees alone, there are two types of this delectable frozen concoction of cow's milk – soft serve and hand scoop. The establishment's owner never makes soft serve; instead, it is a mix fed into a machine. That said, more emphasis on soft serve will be placed on service and topping options, not product.

Yestreen, my random name generator, informed me that I would be at Twisty Cone Ice Cream today. If you're a local, you must be familiar with Twisty Cone in Palm Bay. It's been there since the late 70s and, for the most part, has been under the proprietorship of the same family, the Tharps. The Tharp clan owns the land, the building and the Auto repair shop next door. They are a cornerstone of Palm Bay society if there is such a thing.

As I stepped up to the counter, I was greeted by a delightful young man by the name of Camden. Camden was extremely affable and knowledgeable about the comestible articles this fine establishment offered the general public. I asked Camden if I could have an All-Beef Hot Dog with Sauerkraut and a Banana Split (a childhood favorite).

Before I even started, the Banana Split melted into a soupy mess. I have to surmise that the settings in the soft serve machine need an adjustment, as I am sure there is no setting for soup. I also noticed that there was no condiment stand. This led me to surmise that you must ask for all your dog's stuff. The hot dog itself had the consistency of a low-grade wiener one finds in elementary school lunch and had a rather foul taste. I don't know if it turned bad; all I'm saying is that it tasted like it turned bad.

I was generally saddened by my most recent experience at this local icon that had people lining up around the block at one point in time.

The Big Boy says, "Skip it until they fix the machine and get a better food supplier. There is better soft serve as well as hot...

Nothing bad to say about the ice cream but, yesterday, when I was there with 3 kiddos (my own a nephew and niece, and another adult) There was some very suspicious behavior of 2 random people just standing there in line. They let us ahead of them, then started staring at the kiddos very intensely and not in a normal way, the window attendant, overly excited, attempted to take a picture of the kids as well, if it was not by the intense and continuous look of disapproval of my sister, he would have. Also, he completely ignored the customer he had before us on the other window, to help us, which i found strange. And the other customer did too, obviously annoyed because he was not finished ordering. One of the suspicious persons behind us positioned themselves really close to one of the kids, I saw the suspicious behavior and stood directly between them, in which she immediately moved because she realized i saw was she was doing. The atmosphere was intense, heavy and suspicious (definitely not normal). And by the time we left, the suspicious people behind us waiting to buy ice cream, Left without buying anything! After all the time we were there.

I am a single mom who takes my child alone to places, maybe this was something, maybe it was not. My point with this message is to create awareness. Please, parents, be aware of your surroundings and the people in it. This place is very close to 95, is better to be careful than to be sorry.

And a call out to all parents in Brevard county, if we are all vigilant and aware of even smalls or suspicious situations or behaviors, we lower the percentage of bad people targeting our county, neighborhoods and children.

Update: Responding to the owners answer, I will give you one more star to make it 3. Because the part where your Employee was gonna take a picture of my kids without asking still stands as...

Hesitated on writing this review due to it being family owned and ran by a bunch of kids.. but here I am. Food 10/10 BUT service was horrible. They were somewhat busy,(.Definitely not passed the tables busy but I guess I’ll say somewhat) They have a Togo side window you have to go to.. I stood there for 15 minutes without anyone even making eye contact. Not even a “we will be with you shortly “ NOTHING. I even double checked how long I was standing there. Finally a girl acknowledges me and my order was literally ready the entire time. Even with me giving a slight attitude (due to the wait) she handled it pretty well except for the fact that she forgot there’s nothing but windows around them & you can hear through them & she decided to talk about me. I ordered a specialty artic swirl that includes walnuts… I asked if we could substitute the walnuts for extra cookie dough since either way I’m getting charged for it. She said no they consider it as an extra candy… I go to pay & guess what ! STILL CHARGED FOR THE EXTRA CANDY. So moving forward I hope this is somewhat a lesson learned. I paid 8$ for the smallest artic swirl they had so...