Chipotle Mexican Grill — Restaurant in Palm Beach Gardens

Alright so not only have I worked for Chipotle in past when Monty was the CEO. I was a KM I have been to about 5 different stores in my area they are all kinda Mediocre alot of the staff members have no personality no smile just blah. Nobody has the 13 different Characteristics or even comes close idk if that is a thing anymore but it should be Reimplemented in the standards of Chipotle. Today I came in for a burrito and a bag of chips there was no customers in the resturant and like 3 people working a little short girl with a mask made my order no greeting no what can I get for you nothing it was a very weird experience. After she got done making the burrito I asked her what no one smiles anymore no response from her. The chicken wasn't ice cold but it wasn't hot either the chips perfectly cooked just Blane no salt no lime juice. The line was trashed the lobby has food and trash everywhere bathrooms were disgusting as always. YOU HAVE NO CUSTOMERS IN THE LOBBY take alittle pride...

Talk about taking your money!! $13 for a barbacoa bowl that doesn’t even cover 1/2 the bowl. First time I went I just picked up and when I got home, too late to complain about the skimpy portion. . Thought maybe it was a 1 time thing. Went back a second time, it was also a picked but had to wait for my order, again skimpy portion. I asked the server to add some more she complained and said that’s how they serve and called the manager. Manager said the same but instructed her to add 1/2 a scoop. My third and now final time, I ordered at the counter and see pic of the portion they tried to give me! I go to chipotle 1x per wk but to a different location and never had I been served such cheap portions!! This location is a rip off. I again complained to the manager and told him to keep the food, I refused it and left. On my way out he told me that’s how we serve, you’re getting over served elsewhere so...

REALLY DISAPPOINTED with Customer service and catering service!. They require 24 hrs to place a Catering order, I understand that!. There was 3 hrs difference from those 24hrs (21 hrs to prepare), and they were unable to work with me having FOUR stores around me. They were only “able” to call 1 store at the time. They were unable to even try the extra inch to get that order placed. Instead both representative were VERY RUDE and were trying to finish the call like I was not important for them and their business. In the past I have placed orders for catering with less than 24 hrs and they were always helpful and interested in helping me with my orders. Im not sure what is going on with Customer service, but NOT anymore. Plenty of...