Carousel Bakery Palm Springs — Restaurant in Palm Springs

My fiance and I visited on a Saturday morning and it was fairly quiet/slow. We wanted to sit outside since we had a dog, and my fiance went inside to check in. It was unclear whether we were supposed to sit ourselves or wait for a host/hostess to seat us. After waiting for a few minutes and seeing no staff, she went over to the coffee/bakery shop and asked whether we should sit ourselves. The girl told her to have a seat anywhere and the server would be right out. When the server arrived, he asked what we wanted to drink and when we asked what kind of coffee they had, he said we have a ton of options and we can go inside to look at the menu. We asked for a menu, but it only listed the food items and not the coffee. Immediately, we noticed the server had an apron that was from Applebee's (with the logo prominently visible), which we thought was funny but a bit odd/unprofessional.

We finally decided on the Coco-cream latte, which took about 15 minutes to come out, and they ended up bringing a coconut kale smoothie instead of the coffee that we ordered. We flagged the server down and told him it was incorrect, and he insisted he rang it up correctly and immediately blamed the barista. He advised it would be remade and would be right out.

For food, we ended up ordering the ultimate breakfast croissant and the lemon ricotta pancakes. The croissant was made to perfection, with a flaky crust and a soft inner layer. The pancakes were delicious and very moist. The only issue with our food order is that we had no silverware and it ended up being cold by the time we got something to eat it with. Our server brought the food, told us he would be back for refills, and left for several minutes, until I flagged him down while he was inside. I asked for silverware, and he was unapologetic and eventually brought us 1 set to use between the both of us.

It was at this time that we finally received the correct coffee, but by that point, we were finished with our meal (approximately 25 minutes after receiving our food). We tried the latte and it tasted very burnt, so we couldn't drink it and ended up leaving it on the table after one sip.

Overall, the entire experience was a bust. Starting from the unprofessional server wearing a different restaurant's apron, lack of silverware, cold food, the hiccup with the latte, followed by the burnt coffee, we feel that everything was incredibly expensive for what you get. For example, the pancakes and sandwiches don't come with any sides so you have to order...

We’re Dining with The Davids. When we go to a restaurant, we bring a group of friends known as our “Taste Buds.” We typically order a 12-course meal, which allows us to really get to know the menu. At the end of the evening, everyone votes for their favorite dishes, which we turn into video content for Instagram, TikTok, and beyond.

For this visit, we brought 7 of our Taste Buds to Carousel Bakery in Palm Springs—and every single person left impressed. This spot is a total hidden gem near the airport, perfect for breakfast, lunch, or grabbing something on your way in or out of town.

Owners Liz and Alberto clearly pour their heart into every homemade dish. We sampled a variety of items including the Cochinita Burrito, Huevos Rancheros, Ultimate Breakfast Croissant, Eggs Benedict, French Toast, Ciabatta Tri-Tip, and Focaccia Brisket. Not a single miss among them.

But the true star? The Pistachio Cheesecake—rich, creamy, and hands down the best pastry of the day.

They offer both indoor and outdoor seating, plus catering services for larger events. Whether you’re local or just visiting, Carousel Bakery is absolutely...

I wanted to share my wonderful customer service experience with CB ....I was supposed to make my own Victoria Sandwich cake for a high tea party ( my birthday 5/19 ) and my cakes sank in the middle :( so I quickly had to find a bakery that was going to be open on a Sunday to pick up. I placed the order very late and CB asked me to send a photo of the cake I needed ...as they had not made one before. So, this was custom made and when I went to pick up yesterday they had done an outstanding job and the cake not only looked wonderful but was a great hit based on how delicious it was.

The customer service is outstanding and the interaction from inception to final product was fast and precise.

I will definitely go back there to try out their other delicious baked goods and if anyone is in the neighbor hood or needs a custom made cake .....please go there ....you will not be disappointed .....

Re the photos , the cake on the left is CB custom made of the photo I sent ....it actually was a...