I have had way to many terrible experiences with this Little Caesars Pizza. The app doesn't allow for special instruction. This means I have to try and get someone on the phone to request what I want. They don't answer the phone. My only alternative is to drive down there order in person then wait 30 minutes for the pizza to be made. The last two times they were not able to follow the simple instruction of slice my pizza the same way you slice regular crust pizza... into triangle shapes. Since this has been an ongoing problem I check my order as soon as I get it. They cut it into squares again. I bring it up to the cashier and she shrugs her shoulders and said "oh, I forgot" they also have difficulty filling up the container of crazy sauce. When I confronted the cashier(another time) I was holding up my container that was less than half full and I asked if I can have another one. She wanted to charge me. I said I don't want to pay full price to get another half full item and can she just trade me for one of the full containers of sauce. She got an attitude and snatched up my half full container and told me they all have the same amount in them as she proceeded to shake the half full one to splash the sauce up the sides then holds it next to one she pulls from under the counter that was full. I said thank you and left with my full sauce. Their customer service is the worst I've had to deal with on a regular basis. I've written complaints to corporate with zero results. I don't count the offer of a free pizza as a positive result I would rather see evidence of the company keeping their franchisees up with company standards. They're slogan or motto is Hot & Ready it's been a long time since I've seen anything hot & ready come from this location. I'll eat toasted wonder bread with ketchup and sprinkled with government "cheese" before giving this place...
Read moreI went in to a Little Caesars in Palmdale on Rancho Vista Boulevard at 4:45 p.m. Sunday November 4th and the person there tried to charge me $10 for a $9 pizza. It was the 5 meat pizza that I saw advertised on the door that said $9. When I questioned the person behind the counter and asked for the manager he told me that he was the night manager. He wouldn't even tell me his name. When I asked him for the corporate phone number he said he didn't know it and told me to go online and look it up. He was a very cocky young Hispanic male with tattoos. When I asked him where his manager was he told me his manager was at the Little Caesars on Tierra Subida in Palmdale, he lied. I called them and they told me that Paul the manager who is in charge of both of them wouldn't be in until Tuesday November 6th. I will call him on Tuesday the sixth, but I will call...
Read moreI only wish I could give ZERO stars. Worst Customer Service EVER !!! Placed an order through the phone app and when we got there to pick it up the girl had two orders and said we had ordered two orders. Told her NO, only 1 order, and then she asked if we wanted the second order as well or if we wanted a refund. Advised the girl NO, we only wanted 1 order and she proceeded to "refund" the second order, which took quite a while, then she claimed she was unable to find the charge in her system, stated that if we got home and found that we had been charged twice to come back to see her. Got home and checked our online banking to find two charges for the same order, made many many attempts to contact the girl back on the phone and they ignore the phone, NEVER answering. Had to contact Customer Service through the 800 number to have...
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