New Imperial — Restaurant in Palmer Township

I'm sure this restaurant has a pretty okay reputation but we were unlucky.

Waited 2 hours for our food service to arrive because the driver put in the wrong address. Then proceeded to deliver other orders in priority because he got lost. We're only 15 minutes away. Other people stated they've been local for years.

On top of that they got part of our order wrong, and we asked for a replacement. Order taker said it was ok, her supervisor said it was ok, and it was out for delivery. Somehow the actual owner of the restaurant heard about this last minute and refused to deliver it because it was "too out of the way" and our location is "just outside their delivery range" as it was in the car. I've had experience where Asian food places delivered to places 30 minutes away.

Yes, we could've picked it up ourselves, but we didn't predict this was going to happen

The food was probably wasted, at least they said they will refund that part of the order, but seeing how they change their minds a lot, who knows if we'll even get the refund?

Got $40 worth of food, I saved up for a few weeks for treating myself but it backfired. Their food was pretty okay though.

But service and food goes hand in hand about restaurants, in the end it's about the experience. Their food didn't make up for it.

Don't call when...

New Imperial Chinese is my first choice for Asian food in the Lehigh Valley! Their sushi is the best. (Try the Avocado Rolls!) And their soups, appetizers, and entrees are freshly made and delicious. These folks even make string beans taste like heaven. Their sizzling entrees are a must-try. If you like seafood, I recommend any of their jumbo shrimp selections, including their Walnut Shrimp. I highly recommend the Steamed Dumplings and Teriyaki Beef sticks. Their Crispy Orange Beef and Sesame Chicken are outstanding. Their portions are generous and very reasonably priced. And the atmosphere is very family and kid friendly. They have plenty of cozy booths, as well as some tables. Joe and Sandy will make you feel right at home, and they will bend over backwards to make sure that you have a memorable dining experience. Definitely worth a trip to Easton! Oh, and if you live in the area, they offer...

I have been eating here for the better part of 10 years. The food is usually very consistent, and in the past few years, it has been even more so. The prices for what you get can not be beat, especially for the lunch specials. The sushi is above average for a restaurant that does most of their business in Chinese food. The delivery is also extremely quick, it has never taken longer than 40 minutes from the time I order to get my food, most of the time its sub - 30 minutes. I would recommend the Singapore mi-fun,the dumplings which they make themselves, the beef lo-mien, and the steamed chicken and broccoli with garlic sauce on the side. They has a waitress for many years that was amazing, but she left and the recent waiters have been below average. But the owner Joe and the hostess will be sure to make sure you are taken care of. A real shining example of a great "American" Chinese...