I like this place in general. The food is good and affordable. The restaurant looks clean, plenty of parking. The reason that I am giving two stars for service is because one of the waitresses lacks customer service skills, When I talked to her, I clearly saw that she did not want to help me at all. The last time that I was at Aji was on October 6th, 2023. She came by and dropped my entree on my table and walked away right away. Minutes later, I asked her for a water refill; she gave me a not friendly look, walked away, and never came back to refill my glass of water. As I was eating, I noticed that she did offer water to other customers, I also saw that she was giving other customers a cup of soup with their entree. I did not get a cup of soup, nor did she offer it to me. I had to ask another waitress for help. She brought over a cup of soup and refilled my glass of water. The previous waitress has a horrible attitude, a bad temper, and lacks communication skills and customer service skills. She is the only negative comment regarding Aji.
6/18/2025 Latest update: Customer service has gotten from bad to worse. In the last three visits, the food has barely been warmed. Some slices of meat and fries have been almost cold. Today, I brought up my observation with the waitress, and I asked her to please make sure that my food was hot. Today, I had to get up and go to the front counter to get a glass of water. The waitress never came back to my table. To be safe and in order not to get upset for the lack of customer service, I recommend that you bring your own water or drink; otherwise, don't expect any help. There's a young light complexion woman who works there once in a while; she is even worse than the permanent waitress. She will never come back to check on customers; her phone is more important than the customers. I don't understand why customer service has to be so terrible, I always leave 20% tip, which I regret because they...
Read moreThis place is much over rated. Entry has the feeling of a fast food take out place. First time here, we got in a line a family was ordering with the cashier. No one greeted us or told us what to do while just standing a couple people back. I walked up and had to stop a guy and ask what we are to do to get seated. He actually seated us right then but how long would’ve we stood there who could tell.
After being seated no one greeted or asked if we wanted water or any drinks for a while. The young girl who was serving was going back and forth giving us no attention till she was finally ready to take our order. She had a real sourpuss face the whole time we were there. I don’t think she should be serving .
The family at the table next to us tried and tried to get the servers attention but did not happen so the dad had to go to the cashier to order another plate for a late arrival. Happened again for napkins, had to get up and go ask for them.
The food was not bad but NOT great. I’m not used to having my meats served directly on the beans, it was pretty odd.
I have to say, do not come here for service nor for a nice place to eat, the hard wood chairs wears on you.
Take a look at the pic of the supposedly clean spoon it didn’t look clean at all liked they slightly rinsed but it was not clean.
I do not...
Read moreDelicious food and excellent service. I did not expect to get a free cup of chicken soup which was probably the best chicken soup I've ever had (maybe all chicken soup needs a lime wedge?)
Fried plantains are a must-order, especially if you've never had fried plantains!
Most people ordered the Lomo Saltado (for good reason) and I can't remember the name in Spanish but I had the green pasta with breaded steak. I really enjoyed my meal, but after I tried the Lomo Saltado I had order envy. If you're coming here for the first time, definitely go with the Lomo Saltado. You can branch out and try something else on your second visit - I just don't want you to miss out on this unique dish from Peru!
While this is a sit down/get served restaurant, the atmosphere is very casual. That said, it was well decorated, clean, and the staff were inviting. I...
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