Chipotle Mexican Grill — Restaurant in Paramount

I normally don’t leave negative reviews and I love Chipotle but the service at this location needs a lot of improvement. My local chipotle didn’t have the dining area open so my bf and I, drove to Paramount to dine in. As per usual, we asked for chips and queso, we only got the queso and no chips... I kindly told the cashier that we were missing the chips and she rudely responded that chips and queso were sold separately... I took a second look at the menu and it clearly said “chips and queso”.. I pointed at the menu and advice that the menu had “chips and queso”, she said “no, it’s sold separately”.. I don’t mind paying for my food so of course I asked for the chips and paid for them. We got 2 napkins and I walked back to the cashier and asked for more napkins, she literally handed me “1” napkin. I just walked away. She seemed to have been the manager because the other workers would just look at her without saying anything. She was very rude. I’m never returning to that...

Disappointed in til this location— They had no steak

And other things they were running out of

Seeing the line was very long—they should have been making more items

The last two times we have come They have forgotten our chips as well and We’ve had to come back to get them-after getting settled at home. We have been wanting chipotle for the past couple days but when they were running out of other stuff they were getting it out

They just kept saying how it’s almost time to close but your not closed yet so make sure your customers are happy and satisfied until after you lock your doors

Also my husband didn’t ask for lettuce on his burrito and they...

Where to start ? Firstly, The manager Yelitza is very unprofessional. I could not believe she was the manager. What happened was she had wiped the counter with gloves. And I was to be served next, SHE DID NOT REMOVE HER GLOVES AND GRABBED THE CHEESE that I was to eat. I told her no thank you and she proceeded to place the cheese back. 🤢🤢🤢 Only for the next customer to eat that contaminated cheese. I can only imagine the practices she has passed on to her other team members. I asked to speak to the manager and she said she was the manager. If you are to eat here beware of how they handle the food and cleanliness. I had lost my...