Arby's — Restaurant in Parkersburg

Update: 2-5-24 Food was better BUT still slow. Everything is still expensive & keeps going up. Waiting for the chicken salad sandwich to come back.

Update 9-29-2023 My husband & I went thru the drive thru. We ordered a Rubin, for me and my husband had the wings with fries (look at picture). I wanted to go back & complain in person BUT I was already home. I had a very LONG day at work and fell asleep - so I didn't call. I am upset with the amount of fries that was given and placed in the "box". (AND YES, I know that came with small fries - but it looked as though it was for a child.) I am NOT sure I ever want to come back to your location.

I have loved Arby's since I was a little girl. My Gram used to take me for a wonderful roast beef sandwich with the Horsey Sause, as we called in back in the day.

I am disappointed in the world today. Some people have always thought they were too good for certain kind of work but since Covid, people don't want to work period! When they do, they think they are entitled to make more money and they do way less. From experience, fast food joints, don't really give a hoot about who they hire nowadays and it's frustrating as a customer! End of Rant

Update 5-2023 The chicken salad sandwich is wonderful but I asked for crunchy crinkle fries. - NOT even close. Will not be ordering those again. Very disappointed.

update from yesterday - I ordered a 1/2 pounder - Jalapeno poppers and large fries. The nice gal asked if I wanted any sauces. I said oh yes... The sauce that comes with the jalapenos and Horsey sauce..... What I got was Arby's sauce.... SO very disappointed. (AND wasn't in the mood to drive back once I discovered I had no HORSEY sauce...) :(

Love the Chicken Salad sandwich, when they have it. Not sure why its seasonal? They also have good...

I worked at this Arby’s location for 3 years. Since I have worked fast food I always try to be polite and kind. I also know this location inside and out and how things are done. I brought my daughter through today to have a little mommy/daughter date since she got out of school early. I asked if they had the ham slider because sometimes I over look things. That all my kiddo will eat from here aside from the curly fries. The DT worker said “nope” with an attitude. Then proceeded to rush my order. I had ordered the new cheesesteak sandwich with the garlic aioli on the side with Mayo as well. Over a $12 meal. I know when a sandwich has been sitting on the heat plate because it was made wrong or the line accidentally made two. They will sit it on the heat plate incase someone orders it so it doesn’t go on their waste sheet. This sandwich not only was cold, SOGGY (to the point I the paper stuck to it and was nasty) but also had the garlic aioli on it. Alicia used to be the assistant manager when I worked here, (she is on shift when this happened) she would have yelled at us for getting an attitude or rushing someone to order (cutting me off mid sentence to ask what else) like this dude did. Definitely has gone down hill since...

My granddaughter talked me into eating as she's never been there(Grand Central in Vienna Wv..) and we ordered 2 of the newer fried chicken sandwich combo with curly fries in drive thru..sorry but it was the worst meal..chicken was so crispy around the edges that we had to cut it off and ended up with a small piece, for each sand.1 crispy bacon slice folded in 1/2,only a dime size of the sauce on the bun..couldn't taste it but ,our curly fries ...there was only 4- curly fries on top and the bottom was full of crispy somethings and onion ring pieces and a couple dead pieces of crinkle fries looked like they forgot to clean their bin from previous orders which I threw out because I'm allergic to onions.what is happening to this store??? We probably won't be back..sorry !!but the young man on...