Parowan Dairy Freeze — Restaurant in Parowan

We were traveling through Parowan and decided to stop and get something to eat. We used Google maps to locate a fast food place, and Dairy Freeze was our first choice. This was also a nostalgic stop because there used to be a Dairy Freeze in our town years ago, and it was our favorite place to eat. There were several people dining in, so it must great local stop. The dining area was really clean, and the atmosphere was normal for a small town diner. The walls above the windows had photos of local activities like the rodeo, ball games, dances, etc. It was fun looking at them all and noticing how much pride this drive-inn had for their community.

The day staff were really nice and friendly. They were all busy working and seemed to really like being here. After we ordered, they brought us our drinks (there wasn't a self- serve soda machine in the dining area). We didn't have to wait long for our food either. The food was good, and tasted reminiscent of quality fast food places. The fries were hot and crispy, and the chicken and hamburger were just right. My cheeseburger came with cheese, of course, a decent amount of pickles, lettuce, tomatoes, ketchup, mayo, and some mustard. I forgot to ask my husband what sauces he had on his chicken sandwich, but he said the amount of mayo was perfect for him. We started eating before I took photos of our food, so there is a bite or two taken out of our sandwiches.

We really like this fast food diner and plan to stop by pretty much every time we come by Parowan. I highly recommend taking the time to come into Parowan during your travels along I15 and grabbing a meal here. You'll leave with a...

So I have been here many times. Being the only ice cream place in town, I like it. Though I have many opinions about this place. First off, the drive-thru is ridiculous. We ordered 4 ice creams, and the car behind us ordered food and drinks. They got their items way before we did and had to wait until we had gotten ours. Second, the staff is incredibly rude. A bunch of teenage girls who have no sense of customer service. I was ordering while the girl rolled her eyes at me and halfway through explaining what I wanted, she turned around the started chatting with the other one about school. I waited patiently and she turned back around and told me my total. I had to explain to her that I had more things on my list, and she rolled her eyes again. On my way out (I ordered takeout) I am carrying 3 ice creams (they serve you those first, so I sat there while they melted as I waited for my chicken fingers and fries) and the other items. I struggled carrying everything as I made my way out. No one offered to grab me a bag, drink carrier or hold the door open. Not even a "have a good day" or "thank you". Literally the worst staff. Long story short, I love the food but I dread the...

Called in my order at 5:15PM. Was told it would be ready in 5 or 10 minutes. I walk in at 5:30PM, pay for my order, and get told it'll be right out. Stood directly in front of the counter for 40 minutes, right in front of the staff, watching people who walked in after me get their food called out for them. Got to watch the staff work on closing tasks while food was sitting under the heat lamps. I finally ask to check on my order since I called it in a long time ago, and they grab the only items that had been sitting under the heat lamps since the second that I walked in. It had been ready since I got there! Really hope we don't get food poisoning! No condiments provided for any of the sides. Could've saved 45 minutes of my time if they knew how to do their jobs. The only person here who knows what they're doing is Heidi and the cooks, but the front staff obviously doesn't. Local resident who will never go here again, just ridiculous. Guess that's what you get when the employees are...