Subway — Restaurant in Pasadena

Thank you Angel for going above and beyond helping me resolve my issue. The customer service I received from Angel, representative from the Red Bluff Pasadena location, was 10 stars. She was attentive to my concerns, she stayed in communication about my concerns, she thoroughly investigated my concerns and she shared the process and results every step along the way. She definitely made it right and I appreciate that more than anything.

It seems lately that customer service has gone away and it's a free for all of bad attitudes and blaming on both customer side and business side. Angel was the absolute master of customer service. Angel would be an asset to any customer oriented business and a great trainer to teach the art of customer service to others.

Again thank you, Angel and Subway, for insisting on great quality and service.

I will recommend your Subway to all and look forward to many more delicious sandwiches in the future.

This is a follow up review. Last week I had some issues with my order that I ordered online using the subway website. I was emailed and asked about my experience and I gave an honest review with a negative marking. It has been quickly resolved and I am reviewing again to show their...

I entered the location with intention of dining in and after witnessing the service I preferred to leave. Only 2 person serving and to both I asked the same question and none of them knew the answer. How is possible that they serving food without having knowledge of what they're serving. What a shame! Also, it's not okay to walk away just like that when someone is speaking to you. She shouldn't call me if she wasn't done with the person before me. And the other person had an attitude of not wanting to be there. She wasn't paying attention to what she was doing because I asked for a particular size of bread and she was already preparing and toasted a totally different size of bread. Both of them were doing my order when it shouldn't be like that. Let one person serve the customer they start the order with. Avoid the customer to repeat what was told from the beginning. Not returning to...

I was very disappointed in this place the general manager name Angel. Has harassed me over discrimination, getting my information which is very unprofessional that she got it from a different source. There was even a time where I wanted to get hired here and they didn't want to because of my record which I found very offensive but didn't say anything at the time. Most of the workers don't even know what they're doing and neither is the General manager, she took it very personal which I found was another thing that was very unprofessional I would never eat it here again. I wouldn't let my family eat here I wouldn't even let my dog eat this...