2 Brothers Peruvian Flavors — Restaurant in Paterson

Good evening, we came to your establishment a few times and spent always from $70-$90 for 2 people. Today we came in and spent $65.25 with gratuity $9.79 plus tax came to a total of $78.92. I have 2 complaints that occur today. One we order an additional dish (had 3 dishes plus an appetizer) so we didn't finish everything as we had a lot of food. We asked for a small to go sauce container to take sauce to go as we had 3 boxes of food and the lady said she couldn't give us an container, I told her to ask the manager/owner as we had a lot of food leftover. She came back and said she will have to charge me, I was really confused on why would I have to be charged and her replied was "the manager/owner said we have to charge". I asked for a box so I will just put the sauce in a box and she said I will get you the sauce. When she brings me the bill she charges me for $2.00 for sauce after us spending almost $70 on just food for 2 people. On top of that on their menu it states that gratuity will be added to 3 people or more and we were 2 people and they added the tip to the bill with no communication which is consider false advertisements. My friend and I are in the restaurant business for over 20 years each, we are both general managers at 2 different restaurants and there was no hospitality in this situation. You lost a customer that spends over $70 every time we go for $2.00 which is SHAME ON YOU. GREED does not get you far in this business. Hospitality is key!

Food was good and the server was nice but the ending put a bad taste in my mouth. I never leave a bad review EVER. But this is not the way to keep people coming to your establishment.

I wanted to upload the pictures of my receipt and menu but it doesn't give me that option,...

Family and I are from out of town, ordered a pickup at this place and wow, insane. First, I call to get some insight on the place and they said they only do cash, I’m like alright. Second, I call back shortly after speaking with my lady about whether we dine in or takeout. We decide to take out because my aunt was nice enough to pick it up cuz she was locally nearby. Now when I call the lady on the phone is like we only do zelle if your going to order out for pickup. Furthermore, we wanted to sub the rice for fries and no we can’t do that lol. Dude, and I’m speaking directly to you whoever the “2 brothers are”(the owners). Get it together man, do you guys even want to make money? Last time I checked, y’all aren’t the only Peruvian restaurant in town. Tighten up...

The food is ok, but the service is horrible. First, I let them know I wanted something to go, so I asked for them to make it later. Then i get it served on a plate and when I said that was suppose to be to go, they just placed it on a container and I took that food home cold. I ask for fries, which they never came, but still charge me for it. Once the food came, they never came back, not even to give me my check. I had to get up and look for someone. Mind you the place was empty. I have no problem tipping 15% or more, but to add it on to my bill when the service is not up to that standard is not ok. That’s why the service is bad, they know they’re going to get their 15% no matter what, so they don’t try to give you...