Pizza Stop — Restaurant in Paterson

The food, as long as it is delivered as expected, is consistently good at a fair price. HOWEVER, way too frequently, something is wrong with the order. It arrives cold, it doesn't arrive, the order is missing items. When reaching back out to the restaurant, customers are met with attitude and blame.

Even though there was a problem with our last order, we tried to place an order tonight through the phone (not the app) and delivery was promised in approx 35 mins. An hour later, after receiving no communication from the store (which confirmed our phone number when placing the order), we called.

We were told that, not only was our order tonight cancelled, but they would never be delivering to us ever again. Please keep in mind, we typically don't go more than 2 weeks without ordering from this store. We would prefer to give our business to local privately owned stores, rather than chains, but tonight we unfortunately had to settle for Little Caesars (which arrived correct, hot, and on time).

I won't go into details, but suffice to say that the manager?/owner? continued to be rude and nasty on the phone, and being tired and hungry and frustrated at this point, I wasn't very nice back. I am so sad to say that we will no longer be frequenting this pizza joint, but thankfully, in NJ, there are plenty more where that...

I ordered food from this place tonight a little after 9’oclock pm , order was confirmed to be here at 10:46 pm. As I waited for my food around 10:35 I get an alert that my order was cancelled and I had not been charged because the store was “temporarily closed” mind you they are listed on the app Postmates opened till 11 pm. Mind you I’m hosting a get together and I had only enough money for my food for this event. I was charged $66.54 and now literally as my guests arrive at 10:40 I can not order anything else for us to eat. I am furious at this outrageousness. Now we have to starve and my guests aren’t happy thanks guys never ordering from you guys again, my 12 guests aswel....

They was very disrespectful and they had hung up the phone on me and they had blocked my phone number so that i can not order from them and i truly don't know why that they have done that to me because i truly was buying pizza from them almost every night. They had gotten mad with me because i had told them why are they keep changing the price on me for what. That is when the person was very aggressive to me when i had spoken about why are y'all keep changing the prices and that is when he hung up the phone on me. However God bless them because I'm not going to buy anymore pizza from them "NO MORE" y'all have...