Estevez Food Market — Local services in Paterson

I had the worst experience I’ve ever had when it comes to ordering food from a restaurant. On Christmas Eve, I had a huge party at at a hall. It was filled with family, friends and some coworkers. My food was supposed to be delivered at 4pm. I called them a total of 9 times that day. My food was delivered at 7:30pm!!!

They delivered the food 3.5 hours later. Totally unacceptable! The food was so cold it took over an hour for the food to heat up in the warming trays.

The food wasn’t even that good! I ended up buying pizza and most of the food went to the garbage!

I called them many times to speak to a manager. Never got a call back so I went in person. Spoke to the owner Mr. Javier Estevez. His solution? Order again so they can make it up to me. LOL...

They have delicious dominican food to take out only . One of my favorite dish from this place is something they call Moro de habichuela negra which is rice and beans I like to have it with chivo guisado and sweet plantains on the side. They also offer lunch specials depending on The amount of money you spend they would give you a can of soda or a 2 litter soda bottle. This place also sales the topical dominican breakfast which consist of Yuca , guineito , and of course the typical mangu with salami queso y guevo frito in other words los 3 golpe that’s how most people call it. The service can be fast depending on the hour you visit the place. Most cases the waiting time is long but...

Absolutely poor service!! This place was one of my go to places at the beginning. Now, their customer service has gotten so bad!! When you bring it up to management they don't acknowledge it. I went in today for two orders and the lady try to over charge me for two plates totaling almost to $40. Spoke to management who did absolutely nothing to rectify the situation. Go to another place Costambar less then a mile away order the same food and my food came out to $21.39. Yeah Estevez has too go!!!! The greed will not get...