Dunkin' — Restaurant in Peabody

Staff were unprofessional. Yelling over my shoulder to another customer attempting to get into the restroom. Which was locked. Cashier took my order then walked away to finally assist with the bathroom issue. He was visibly annoyed. I wasn't sure if I was all set or what. Another employee handed be my coffee and donuts. As I started to exit the door after quite awhile, she says , " your card declined" after all of that they notice my payment didn't go threw. Hello! Maybe the gentlemen that took my order should pay better attention instead of embarrassing me like that as I leave. I ended up having to use the atm to get cash at td bank which charged me $3 fee x2. I don't know what happened that they weren't accepting my card. Customer...

As you walk in the line may look intimidating but it moves surprisingly fast, the employees are super friendly and I heard them even wishing good morning to customers by 1st name, that's a + to starting your day if you ask me, my order was perfect and wait time was fast, was told have a great day as I left, you don't here that enough now a days, I will be returning 5☆..couple years later and nothing has changed, except they added some new faces to the staff, who also are extremely nice no matter the time of day i go in, keep up the...

Awful. I will never go here again. Not only did they have absolutely no personality but also horrible customer service. They don’t know how to make a simple iced coffee. How in the world do you screw up an iced coffee. But on top of that this is the second Dunkin’ who has the balls to put cinnamon sugar on top of a peppermint mocha latte when it’s supposed to be cocoa powder(I know it’s cinnamon sugar because I saw it.). Plus they didn’t even stir my iced latte. If I could give them no starts or...