Absolute TERRIBLE experience!!! We've ordered $55 to $60 every Sunday for months and have had a few issues in the past with not receiving what we ordered but they usually try to fix it. Today I ordered another $50 order for my 3 kids and wife and I & they left out our coffee, and our donut holes so I called back and the manager said she forgot. Then we open the food and the tacos literally had 3 or 4 tiny pieces of cut up bacon... they looked like bacon bits they were so small. They also forgot to put beans in another large taco. I called them back again a 3rd time and told her that I took pictures because there was such tiny amounts of bacon. She initially told me to bring the food back so they could put more bacon. I wasn't about to pack this large order back up and drive it all the way back to them for them to make it right which they should have done the First time. I told her do I need to pack all this food up and bring it back for a refund and she told me to KEEP THE FOOD and to come back up there for a refund. So I sent my son back a second time only for them to try and give him the ice coffee they forgot and told him no to the refund. I called back a 4th time because my son called me to tell me what was happening. I had to speak to another lady who was still talking to the manager for me and they told me to hold on while they left me on hold & I could hear her saying I think he is still on the phone several minutes later while I waited for her to come back, but she never did. And she only gave my son a $12 refund instead of a full $50 refund like she told me they would. She said to him he needed to bring all the food but the Manager told me on the phone to NOT Bring the food back. I would have done so if she told me that the first time but she obviously didnt want to refund the money and if she had I would have given them another try next week but now, I WILL NEVER BE GOING BACK TO THIS PLACE AND WILL MAKE SURE TO TELL ALL OF MY FRIENDS AND FAMILY TO NEVER EAT THERE. THEY LOST A REPEAT CUSTOMER FOR LIFE AND ANYONE...
Read moreI started eating here back when it was Penas, they offer a ton of dishes you won’t find at other donut shops. Pancakes, breakfast plates, Chicken or Beef fajita tacos, burgers and a ton of other stuff. Let’s not forget about what we stopped in in the first place. Made to order breakfast tacos, your choice of small or large. The small tacos are really big so bring your appetite if you get the large. The sauces are your basic fair, green and red. The red is by far the tastiest of the two. The prices are a bit high for tacos but I was there and that’s what I wanted. Lol. The klobasnek are not very good, the bread was really dry and the sausage was was on the same boat. Maybe it was a bad day for kolaches, maybe not. Overall I would say this is a great local spot that is worth eating at. Check out there online menu, way to...
Read moreDo not order online if you are picking it up !!!!!!!!!!
I literally paid almost 3 times the amount for two tacos that I could’ve got if I would’ve just placed the order there.
The lady that helped me was very sweet but I know she did not understand what I was trying to convey.
She kept saying you should call the actual store to place your order because it’s cheaper.
Keep in mind this was not through GrubHub or anything like that, it literally has their website at the top where you order from. The tacos seem to be a good size. And were good…. Just do not order online if you plan on picking it up. I did ask her to have somebody update the website. I can’t be the only one that...
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