They take your order and in the mist of your order ask you to hold on. I.guest so they don't get The order wrong. but still gave me my order wrong. I ask for four egg and cheese Croissants Toasted with butter. I got bread and butter. What is wrong with the people that work in Dunkin' donuts? They don't know what toast your bread well is ? they clearly don't ... nor do they follow instructions. I went through the Drive-throu I chose to go through the drive-throu because I was on my way home from work But I had to make A u turn and go inside the building for them to correct my order for them to still get it wrong smh... two of the Croissants was supposed to have extra cheese they clearly didn't. (They Charge you for everything) well they were very Apologetic grandpop didn't see that on my order.. Don't they realize there is no room to make errors like tha???. It's Sad they messed up my dinner/ breakfast ....I won't make that mistake again. Just imagine if I had a long drive home to notice my...
Read moreWent to the store to get some food on my break, I asked for croissant stuffers, 2 orders of bagel minis, and 2 orders of snakin bacon…. I didn’t receive a croissant stuffer I did receive a croissant sandwich so I wrote it as a loss. I took a bite out of a bagel mini and they were still frozen. So I figured I would call to see the issue. The women on the phone told me they didn’t carry croissant stuffers for months so I figured I called the wrong store. Once I did some digging and found out I did in fact call the right store so I went to call back to try and talk to them and no answer twice. If you don’t carry an item take it off the menu or cover it up…. Don’t give me the wrong item and what you did get right please don’t give me frozen. All and all the worst Dunkin I have been to in the state and I’m up and down all of...
Read moreI own an oversized truck that doesn't fit through the drive through, therefore I have to go inside. I waited 5 minutes to have my order taken... Not to mention it took 5 mins before I was even looked at. I had to say hello 2x before they did look at me. I finally ordered my "coffee"... I watched the time go by and by, 7 minutes later I was given my coffee. I asked why it takes so long when us unlazy people get up and go inside for service.... I was told.. Get this... they get paid extra if the customers in the drive through are taking care of, within a certain time period after ordering. Wow, so if you go inside expect to wait longer then everyone in the drive-thru including the people that...
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