Wingstop — Restaurant in Pennsauken Township

I had an extremely disappointing experience at this Wingstop location. From the moment I walked in Thursday, March 6th at 8:00pm, the atmosphere felt negative, and it only got worse. The cashier had a terrible attitude with the customers before us, and unfortunately, she treated us no differently.

When it was our turn to order, she rudely asked, "What do you want to order?" in an aggressive tone. My husband, who has an accent, tried to place the order, and when she asked for his name, she impatiently demanded he spell it out. When he did, she rolled her eyes and acted completely unprofessional.

The final straw was when my husband asked for garlic sauce, and she loudly said "HUH, I don’t understand you," as if trying to embarrass him. That’s when I had to step in and repeat it for her, to which she muttered under her breath, "Who is she getting smart with?" Thankfully, a manager had to step in—proving this is likely a pattern of behavior.

While waiting for our food, the employees were loudly talking about inappropriate topics, which made the experience even worse. To top it all off, the food wasn’t even good.

I will NEVER step foot in this establishment again. Horrible service, unprofessional staff, and mediocre food. Do...

So I called to place a order and I was told immediately that they would not start to prepare my order until I arrive at the store so I questioned why that would be isn’t that the purpose of us calling ahead and I was told that due to other customers placing orders and not picking them up That that was the reason. I proceeded to explain that that had nothing to do with me and that I was not OK with waiting 20 to 30 minutes once I got to the restaurant as that’s the whole purpose of calling ahead so the guy on the phone said that they’ll make it now for when I got there. So I proceeded to place the order with him until I realize he wasn’t on the line after saying hello a few times I noticed that I was put on hold and then like after five minutes of woman get on the phone and we got disconnected. I called the store back. The manager takes my order. I get there to pick up my order and get it home to realize there’s only 11 wings instead of 12 that I ordered when I called the store back to explain what happened. The manager was arguing with another employee About remaking another order Completely ignoring me, and then he hung up...

I don't know if it was your store or the dasher that had my food messed up but since Door dash didn't do nothing for me I'm posting this here because this Wingstop is where my food came from. And I really think it was the dasher that tampered with my food.

the french fries wasn't properly covered and were cold, the bag was open and there was sauce spilled and nothing was done to make it right. all DD support did was a $10 adjustment and that was it, I was trying to explain to them that for all I know the dasher could've been putting their hands in my food since some one in the back of the car was holding my food but they kept ending the chat and I tried twice to chat with them but door dash kept ending the chat. so what can I do now? FIRST AND LAST TIME I'LL...