Subway — Restaurant in Perris

What a Shining Good Example for the Subway Brand: Top Quality Food, Service, Cleanliness, Atmosphere, & Attitudes

I had an excellent experience at this location last month & on a few other visits the past 12 months. Hard to find the time (to leave free-critiqued reviews of feedback) but the experience was 'so good' as I and any customer expects that I just have to leave a review. Especially in contrast to the Sun City CA location, with thier 'box of chocolates experiences' I and many other former customers/patrons seem to experience over there.

Sooo, I walk in and I and others recieve a 'warm and sincere' welcoming. " Hi, Welcome to Subway" with intuitive happy & sincere signals coming from the workers voices and body language. Yes, humans are able to pick up on many small nuanced details. Then, although there is a small line it moves at a pace the Subway Brand would be happy with because it makes customers happy and good for business. Once it is my turn, I am again greeted by a (happy, hardworking, & good attitude) Subway employee again asking me, "how they may assist me in making me a Sub sandwich?" As a frequent customer of Subway (a patron) I know how I like my Sub sandwiches and I let the Associate of Subway know. Typically it's to have extra-virgin olive oil & Aveli-Garlic Paste spread evenly on the bread with the cheese before baking it too over medium. Then, I always ask for all-veggies except for Avocado to save on some money. I always insist on & very light and even dispersement of the Pepper Chennies & Jalapenos; along with even distribution of Maignaise & Mustard. I like half the amount of Mustard as my Maignaise and ask to have it cross or diagonal lined across the sandwich evenly. Then I like it finished off with some Balsamic Vinegar & maybe another squirt of Olive Oil or Garlic Paste but definitely a 'controled & reasonable shake of salt & pepper'. One suggestion I'd make for all the servers though from what I have seen and experienced now in retrospect is that they should always ask how much on the salt because it could ruin the ENTIRE SANDWICH! if too much, and I rarely get asked.

However, at this location, the worker was nice, kind, respectful and wanting to please so they started with a reasonable amount and I said something to the effect of "thank you that's good". Unlike the Sun City location where the girl had poured it on before I even had a chance to react. Intentional I don't know but any reasonable person knows not to do that. I also had one experience like that with this women that had a bad attitude at the Menifee next to Ralphs location before closing. The Sun City Ca Subway was an hour before closing during my bad experience. Are workers cranky and tired from a long days work taking it out on patrons? Still this is unexceptional?

So, finishing off this review for this Perris location; everything was glaringly clean & polished; workers were clean, happy and respectful; food was very fresh that can be seen and felt in biting into it; the service that is OHH SO IMPORTANT was WAY ABOVE average from what the other shops seem to be branding and imprinting upon people going into the Subway Brand at Menifee and Sun City. I HAD AN OVERALL 5-star experience that Subway, its shareholders, & its patrons would be proud of for this...

So I've been coming to this Subway for two years and I will not be coming back after today. I asked for extra olives and she sprinkled a few more on top. Now look, I don't request every topping. Just 3-4 (tomatoes, pickles, olives, spinach). When I asked her if she could put more on... she said I did. I then asked if she could charge me for extras and she said "NO"

How am I supposed to get a sandwich made the way I want and I am being denied? She wasn't even nice about it.

Now I have to drive a few extra minutes over to the other subway, so that I can have a great experience. What I received here is unfriendly service and a sandwich that I did not want to eat.

Now I have to request for someone to contact me so that I can get a refund. If I'm going to pay over $20 for two sandwiches, they should at least be made the way I want.

I wish I could...

On May 25, i came to this subway . I am very disappointed on the customer service i received . The staff member name Abby was very rude and disrespectful. People like that should not be able to work with customer service . She definitely needs to have training on how to approach customers. I was in line waiting for 15 minutes without nobody acknowledging me. So i decided to speak up and Abby decides to let me know i was in the wrong line . Mind you they could of told me this when i was standing there . Instead of acknowledging where i was at and hearing customers she decides to just assume . Definitely not coming here again . So disappointed by the service this place provides. I can definitely agree with...