Sat in drive-through to the window, a total of 27 minutes halfway through the 27 minutes I decided to call and find out why the lady at the speaker was sitting there for over 10 minutes. They explained they were doing a shift change at 8 o’clock in the evening And the most disturbing part of it is the lady had a mobile order and already paid for it and they continuously made her just sit there. Finally at window the cashier took the payment debit or credit card and wants to carry on a whole conversation and then bring your card back out the window After you run someone’s card, give it right back!!! Just a heads up Wendy’s corporation you lost a potential of six cars that went past drive-through and right out of the parking lot after seeing the long line!!! wait it’s fast food for a reason!!??? fast food employees are screaming higher wages, higher wages. Well you have to work for those higher wages and that means the more you can get through the drive-through without a long shift change that made absolutely no sense!! i worked fast food in management many years and never did it ever take over 10 minutes to change a shift drawer to the...
Read moreWe don't come very often because we live in another town. We don't have Wendy's in our town, so we like to eat at a Wendy's when we can. The last two times we've eaten here, the service has been bad. This time, though, it was ridiculously bad. It took forever and then we didn't even get all of our food. Twice we had to go back up. One of the times we went back up, another lady brought her burger up because it was undercooked...severely. When my husband opened his, it was missino the toppings. My uncle got to the middle of his sandwich, and it was VERY pink! I'don't add the picture if I could. If I had another 30 minutes to wait, we would have taken it back up. We didn't have that kind of time, so he just finished his fries and we left. While we were eating in the dining room, one of the workers came out to change the trash and left the can sitting out while he sat up against a table and talked to the people behind us. There were plenty of things he could have been doing because it...
Read moreOrdered 2 for 6 spicy chicken sandwiches with extra mayo, obviously you see both sandwiches are wrong one plain not even spicy, the other no extra mayo and the lettuce almost looks brown. Couldn't even ring it up right on the receipt. Fries cold. And the strawberry lemonade is now garbage coming out of the machine now they said, but would've been nice to know it's machine while ordering because we would've got something else to drink knowing beforehand, doesn't look right and the taste is not that great, used to be some of the best strawberry lemonade around now it's probably the worst. My burger was alright though not hot but not cold. Usually this location isn't bad in my experience yea sometimes they'll forget something who doesn't I get it but this is ridiculous considering had to wait like 15 minutes with no one ahead of me and the lady had to open the window twice to confirm some...
Read more