Chicken Salad Chick — Restaurant in Phenix City

Second and last time that we'll come to this location. We're used to CSC in Tiger Town. That's where the staff has manners. We stood at the counter for what seemed like forever before being waited on. The female taking the orders has no clue about manners. Obviously she comes from a family that never taught her to say, "thank you," but as your employee, it's your job to teach her! It's not that difficult! It's about 80° inside the seating area. That's exactly the same experience as last time. Lastly, the bathrooms are disgusting, but the employees have plenty of time to chat!Between the rude behavior and the lack of moving air, it's quite apparent that they don't want customers inside. Y'all can do better than this. Leave the Walmart employees to Walmart. Hire folks that have manners! Check out the reviews or stars of any Chick-Fil-A. Does anyone really think their food is that good? No! It's because the employees are trained to be polite! Management: please don't patronize me with your form letter response. It should not be up to the customer to contact you to get more information. I've given you...

I would give zero stars if I could. Attempted to get dinner for my family tonight. Ordered almost 120 dollars for my family. . I live almost 30 minutes away. When I got home, I did not have any of the family size chicken salad. I have all the sides…. Wonderful. I have to go spend more money now to get my family dinner closer to home. It is storming. When I called the store, I requested an entire refund as I still have no dinner for my family. I was told by manager that she would refund my entire order. After speaking with GM, they offered fur be to stop by next week to get my left out chicken salad. Some wonderful customer service there GM. I will be disputing these charges . And will not be partaking of this restaurant in the future. I will kindly drive to a different chicken salad chick if at all….. there were at least 10 kids standing around there talking…. Not working and I still did not get my food. So customers, beware. Choose elsewhere…. If they get it wrong. You are just left holding the...

I was a regular until today, October 11, 2024. I ordered the new bacon Cheddar chicken salad melt. Something told me to check the box. Bacon and croissant charred....burnt to a crisp and served up to me with a smile for $12.61. I politely asked for a refund because aint no way in heaven or hell im giving y'all that much money for a burnt sandwich and a bag of chips (that's the entire meal with no drink and they forgot the pickle). The girl must've known they screwed up. Maybe if they weren't so busy chatting it up in the kitchen, my sandwich wouldn't have been burnt? Then the lead on duty explained that she's been trying to figure out the machine all day. Girl, I don't care, y'all have been open for months and I gotta get back to work....hungry. So, im just gonna keep my coins and make this stuff at home. I can get multiple sandwiches for $12 at home and I will definitely...