Dunkin' — Restaurant in Philadelphia

I wish this Dunkin could get it together! Often my order is wrong and a few times I would order 2 muffins and pay through the app then receive only 1. Then after realizing I was only given one I would be told they only had 1 left without letting me know before I walked out. So many times my mobile order was missing something. I usually opt for the Dunkin further up broad street because this one is always making mistakes.

The worst experience I had here was when a guy took my money and my order then proceeded to prepare my food without gloves using the same hand he took the money with. I watched him begin to do this and when I said something he gave me attitude as if I was wrong. I avoid this Dunkin as much as I...

Not a fan, been here a million times and outside drive through service is way better Than inside. Went in and did a mobile for faster service( you’d think) just to have no one say anything to me and I have to receive my food by asking someone just for her not to know either. The woman that was making my food threw my food on another counter without a care in the world for my hash browns to “ be all over the counter”. The counter to get your napkins and straws are dirty and sticky. If I didn’t live around there I’d go to the dunkin 10 mins from me. They need better customer service. Instead of the manager singing making food, he should be paying attention to all aspects...

Up until 2 months ago this was a great stop. (I miss Fatimah). Now it's horrible. The drive thru is not ACCEPTABLE !!!! I believe staff turnover, lack of effective supervision, and immature staff may play a part in why I rated this Dunkin so poorly. Inaccurate and incomplete orders, coffee never what you requested, and overall incompetence. If you go here, I suggest going inside for a great experience, and forget...