El Balconcito — Restaurant in Philadelphia

This was hands down the worst service I’ve ever experienced. I came back to this restaurant after a long time just for the food — drove over 35 minutes — but the service completely ruined it. Our server (I believe her name was L.) seemed visibly annoyed from the start. Whether it was a language barrier or just her attitude, it made the whole experience uncomfortable. We ordered at 6:55pm, got our appetizer in 10 minutes, but 45 minutes later, our entrees were still missing. What made it worse was that she never once checked on us, even though she walked past our table multiple times. She was checking in with other tables but ignored us. When we finally asked, it seemed like none of the staff even knew we were still waiting. She eventually said "10 more minutes" — but by then, we had waited enough and asked for the check. To top it off, people who came in after us got their food well before we did. No apology, no explanation, nothing. We felt completely disregarded. Very disappointed and won’t...

The food was top notch, but I have give this restaurant one star. This restaurant had been mine and my families go to place for all of our celebrations and family events. The service and wait staff were terrible. As soon as we got sited my mom asked if we could have a large table because we were going to order two grilled seafood platers and the waitress told us no. The platers were one for my parents and one for my husband and I. Then when our food was going to come the said she wanted to add another table because ours was to small. And to top all off we pay our bill we only had $20s our bill was $212.00 we pay $240.00 and the waitress didn't bring back our change. We called our waitress over and asked for our change and she said she thought we had made a mistake and left extra money as a tip. So if she thought we made a mistake why not bring us our change and be honest about it. We will no longer be dining at the restaurant after almost 20 years of being a...

Her you can- Ethnic dine, with family, friends or solo for dinner and late night or grab a drink.

Located in the Olney section of Philly, expect Peruvian classics along side traditional South American cuisine in this modest family friendly restaurant. The sangria is great and very traditional. Go for seafood over poultry.

My ratings are based on a 5 star scale. Where 1 star is tragic and 5 star is Ouwww terrific!

Overall ratings- 5 star ( because of the food specifically) Food taste- 5 stars! Very traditional taste. Food portions- 5 stars. Portions are pretty large. The sopa marisco is definitely enough for two people. Customer service- 5 star. Attentive & friendly. Cleanliness- 3. 5 stars Decor- 3 stars very understated but functional. Ambiance- 4 stars for what it is. A...