El Principe Restaurant — Restaurant in Philadelphia

No organization.. you have to grab a number.. order and wait.. but there is no way to know any of this. Also no prices shown for food so we were surprised... the food 9/10.. ensalada, habichuelas, tostones, arroz con gon gandules and the juices were delicious.. the chicken and the experience.. not so much and it’s actually why I won’t be returning. I will just stick to cooking Dominican food in my own kitchen and save the 90+$$ that we were charged. The server was great so no hate to her, the others not so much. Very rude attitude, and one woman who looked in her late 30s that had a hair net and thick drawn eyebrows kept walking past my husband winking at him and trying to lick her lips to get his attention. Desperate isn’t even the word. He paid her no mind, but this really sucked for me as I enjoyed the food but if the atmosphere is off we won’t return to a place. I visit Philly often so this was a bummer. My advice would be to fire the help.. because this place could be a lot bigger than it is with the...

Terrible customer service. My fiance placed an order when I was waiting in the car and when he went back to pick it up they denied that he even placed an order. They didn't give him a receipt and they didn't want to check their copies of the receipt either like we nicely asked them to. My husband knew his order came up to 25$, and when I asked if all they can do is check their copies of the receipt they said no and denied us. They wanted to call the cops to settle everything. Lucky for them I had two hungry little kids in the car otherwise I would have called and waited for the cops. But it wasn't worth my kids starving and we took the loss. They have very poor customer service and they wanted to argue with us and say my fiance never ordered anything. Won't ever be going there again. Someone please teach those women customer service, because they don't have it. I'd give them minus...

The IRS needs to check this establishment is a cash only restaurant so how much money they make a day is unrealistic because the city of Philadelphia license and inspections don’t keep tabs on them also when ordering try to pay with a card she tells me cash only what are they hiding profits on a daily basis or cover up or Pennsylvania state general should launch an crack down on all restaurants that charges cash only No, restaurants in Philadelphia cannot be cash-only because the city's Cashless Retail Prohibition requires most retail establishments to accept cash as a form of payment. This law was enacted to ensure all consumers, including those without bank accounts or credit cards, have access to goods and services. While there are some exceptions, a general cash-only policy is not permitted for restaurants in...