The Papermill Community of Artists — Attraction in Philadelphia

Reached out this morning to learn more about the space. I found the space online and LOVED IT. I wanted to ask a few questions for clarity as well as arrange a tour, I was looking to put down a deposit as early as today. Was directed to speak with a gentleman named Ruslan. This gentleman was by FAR the most rude, prejudice, impatient, unprofessional individual that I have ever seen be placed in charge of dealing with potential and future clients. He is the definition of one bad seed can completely push business away. Rather than ask questions in order to figure out how to best help me, 2 minutes into the conversation he ASSUMED I would be living on the property rather than ask. He proceeded to tell me “You do know that it is not a live in”? I was confused because I was very clear with my intentions for the space as an artist, I also NEVER implied I would be using the space to live. I was completely turned off and insulted. This individual is tasteless and bad for business. I’m sure I was not the the first he’s displayed this disgusting behavior with and I’m sure I won’t be the...

I contacted the Papermill Community of Artists today to schedule a viewing. I communicated via text message with Ruslan. He was unprofessional and ineffective communication. After I sent him my information and website he stopped responding to me. I reached out to him 2 more times and he informed me that he had 2 other appointments and depending on how they go he will get back to me. I found that interesting because there have been multiple advertisements on craigslist and social media in regard to have several units open and available. He was not helpful and kept it short. I think he saw me and decided that I didn't "fit in." I would like to speak to...

I have had a studio here for the passed 6+ years and in my tenure the space has had its ups and downs however the fact remains that for the price point this space is the best available in Philadelphia. The Papermill is a genuinely interesting studio space with an eclectic community of artists that work within its walls. For me the major draw to this space is the sense of community and the genuine passion of those within. The Papermill has well maintained bathrooms which for me is a HUGE bonus as I have been in other spaces around Philly where the bathrooms are barely...