KFC — Restaurant in Philadelphia

The chicken bones were discolored; so much for KFC chicken being fresh never frozen. I just paid $24 for 12 dried-out pieces of chicken that tasted like they were cooked days ago, frozen, and then microwaved. I only got two breasts; the rest were wings and legs. I like KFC Original when it's fresh but I remember their special a few years ago when 12 pieces cost $9.99 and the quality and freshness were far superior. In the future I will only buy Popeye's spicy chicken, which at $12.99 for 11 pieces is a much better deal especially considering how much fresher and juicier the chicken is, and I usually get three or more breasts without even asking. How far KFC has fallen and how far Popeye's has risen. KFC's sides have always sucked big time yet Popeye's sides have always been great, including their fries, gravy, mashed potatoes, coleslaw, biscuits, Cajun rice, and beans. Church's spicy chicken and sides are very good and a better deal than KFC, but not quite as good as Popeye's. You might also try Federal Donuts for their delicious fried chicken and, of course,...

Worst KFC on the planet! I went through the drive thru and there was no one in line ahead of me. I waited for about 3 minutes and no one addressed me on the intercom. I decided to drive around to the window to make sure that the store was open or if perhaps their intercom was broken.

When I get to the window, the supervisor came to the window and I said to her that I pulled around because I wasn’t sure if their intercom was broken or not. She replied, “no, it’s not broken you just have to give us time to put out headsets on!” .... I’m thinking... you can’t be serious! So then I ask, so what do you want me to do because she never asked me what I wanted to order, and she said that “ I have to pull back around and place my order through the intercom” I was floored! They had no other customers in line and the Store manager was standing right there and didn’t say anything! I am absolutely applaud by the lack of professionalism and customer service. This KFC has always disappointed, I don’t even know...

placed an order here on 1.3.2021 went home and found a hair inside chicken piece in my burger. It wasn't between bun and a chicken, it was through the chicken. Tried to call to the location, no one picked up in like 5 minutes of calling, so I had to drive back(30 min). Upon arrival I asked for the manager, they just took my burger without saying anything, opened it and then offered me soft drink. They also said that I need to go online and they cannot do anything. I use word "they" because idk who manager was 3 different person talked with me at the same time. Through the conversation they haven't used a single "sorry", "sir", or "please". Drove home and had 20min conversation on the phone to get refund done. No one offered me a discount for the time or gas expenses of coarse. Overall: garbage location with rude and dirty employees who not only unable to fry a chicken without dropping hair but also too lazy to pick up the phone as well as damn retarded to apologize and treat customer...