New Ocean — Restaurant in Philadelphia

I’m sorry but I have to rate this. And the only reason why I’m rating this is for other people to know about this store. Be on point with how much they charge you for one. They try to charge me extra money. You have to explain to them that you know or not they will get over on you. Then they told me the food will be done in 10 to 15 minutes I get there at that time and have to wait an extra 10 minutes. I guess they don’t start making the food until you pay them. Then she give me half of my change back in all pennies. Then I asked for soy sauce and she gave me one pack. Bad service here sorry to say. Never will I...

This place is good only to take out food and eat in the place and not even . But I called for delivery to my new place i moved wich is oxford ave and the Chinese guy couldn't spelled and didn't understand it he say hold on one sec and couldn't even take my order he say call back in 5 min, when I called back no one answer the phone just cause they dont understand my new adress ,they can't even deliver food out of the north area this place sucks for deliverys, and when I order delivery before I moved they take take more then a 1 hour to arrive ,and they...

The food is ok but the customer service is horrible. A simple pick up paying by credit card turned into a whole issue and I walked out without the food at the end. Even though I showed them where the credit card was charged, I was asked to dispute the charge but pay cash for the food, which was absolutely not happening. All they care is about their own financial gain and there's no negotiating at all. If you want to just give someone your money and get substandard food and terrible customer service come...