Rita's Italian Ice & Frozen Custard — Restaurant in Philadelphia

I got to the location three minutes before they closed and stood in line until 9:01 because the employee at the window was talking to the customer in front of me. Then another employee came from around the corner and told me that they were about to close. She told me that they couldn't serve me and denied me service because she wanted to leave obviously. Maybe if the employee at the window wouldn't have been busting it up with another customer, I wouldn't have been denied service. This is definitely not surprising since it's Philadelphia. But TALK ABOUT BAD BUSINESS. THIS IS A...

Pulled up at 9:45 pm. Younger girl behind the counter was on her phone. Tried to place an order but was ignored. Finally got her attention so I proceed to order. Ordered a blendi but was told that they're out of toppings. I asked if they had anything chocolate and she said no, they close at ten so everything was put away. Terrible way to...

This is supposed to be a five-layer gelati It was a $6 mess in a small cup. I don't know what they were thinking but I feel like I was just robbed and never going back get your stuff together Rita's. If you run out of the great cups you shouldn't charge the same price and take a little pride in your job It's supposed to be...