BoSa Donuts — Restaurant in Phoenix

We stopped by the drive-thru after seeing the "Smoothie" sign posted. She ordered peach, and it was wayy too peachy. Tasted like a frozen powder mix. Not good at all. I ordered Raspberry Shaved Ice, which when we got to the drive-thru window I was again asked what flavor? I replied, raspberry? He said, "The guy making it said, raspberry? Which is it? Red or blue?" I said well, if blue is blueberry and red is cherry, strawberry, and raspberry. I guess I'll take red. It turns out it was more of a big messy sno-cone, red of course. It was very sticky and got everywhere in our car. I literally had to open the door and dump half of it out on the drive-thru pavement because you couldn't even scoop it with a spoon without it getting literally all over your lap the floor, the console. (It doesn't come with a lid. No way to put one on the cup) You name it! The drive-through guy just laughed. Said, "Yeh, it's a bit messy." Also, I ordered a turkey sandwich on toast with mayo and 'very light mustard.' I got the exact opposite. It looked like a yellow sandwich. And, I've never had a turkey sandwich with chili's in it!?! That's a new one! We didn't realize this till we got home. The pic on the menu doesn't show this, nor do they tell you. Buyer beware. I'll stick to eating just donuts and coffee here. Nice people though. I even left a tip unbeknownst of what...

Drive thru had 2 car and NOBODY inside the store when I asked how long will raspberry filled take the old white guy lies and tells me 3 hours SMH without even asking the person that makes them how long does it take and when the lady comes and I ask her how long will it take she tells me 1 hour. I come to this location EVERY SINGLE DAY and it takes not even 30 mins to make them the fact that you lie like your super busy with ONE car in your driveway is Pathetic I know the owner at location 36 st and Indian school every time I went to that location it took them 30 minutes to make. unacceptable if you wanna be lazy don’t have a job, because I’m a paying customer! and this engagement with the worker definitely makes me wanna take my business elsewhere for sure! I think 44 th st &Washington location also 36th st and Indian school location is definitely more professional then this location at least I know they make sure to give the customers what they want not say they don’t have what a customer wanted , lie about the estimated time it will take to make then try to suggest me to buy something in not interested in purchasing If ZERO STARS WERE AVAILABLE EVEN -10 STARS will DEFINITELY...

I recently ordered from the 3701 N Central Ave location through Ubereats. It was 4 dozen donuts and 3 dozen donut holes. The reason why it was a large order was because it was for an apartment complex, a business, that does multiple resident events and thought we would be able to maybe partner with you in the future. However upon receiving the order, on the back of my receipt written was “Big Back Big Back (with a smiley face)” which I can provide a picture of.If you are not aware of the current social media trends, allow me to explain this specific one. A “Big Back” in social media culture is one who is overweight, and due to the nature and size of my order I can only correctly assume that one of your employees left this disgusting and horrible message on the back of my receipt. While I would have loved to support and partner with your business in the future, this is completely rude, and disturbing to come from such a well known business and has caused the opposite which is the o never order from you all again. I hope that proper training is given to your employees that this is unacceptable behavior and in doing so they are giving a horrible image for...