Burger King — Restaurant in Phoenix

Every. Single. Time. My order has been messed up. It’s either incorrect or cold half the time the cheese is never melted. This last time I ordered two double sausage Croissants with no egg. Got up to the window and was asked what I ordered. There was no one behind me and there was only one person ahead of me. I told them what I ordered. Got home and there was one correct croissant and the other had burnt bacon and two pieces of unmelted cheese. Went back to have them correct it and was given attitude by both the counter person and the “cook” they were not busy, really no reason for the order to be messed up aside from not paying attention. This was just the latest issue. We try not to go here unless it’s a last resort. Something is always missing or they dont out it together correctly. And they always give you attitude if you say something. I am always nice when I do ever say something about my order being incorrect, I’ve been there worked fast food, but it’s become every time now there...

We all know that most of these fast food restaurants always get orders wrong. As I was leaving the drive thru I pulled over and I was missing a medium fry so I went back to the drive thru and was given the fries. When I got home my whopper was missing cheese and bacon. I had to drive back to BK and this time I went into the restaurant. Right away the manager told me that the burger didn’t come with bacon or cheese ( she didn’t even ask me for the receipt ) before I could even show her she walked away and asked me for my name pulled the order and saw that it was their mistake. Grabbed the bag in a very rude manner and threw the burger in the trash and told the cooks that she needed a whopper with cheese and bacon. After it was done with a bad attitude placed the bag on the counter and walked away. $30 dollars for mediocre service and on top of that an attitude? Never again. I should of gone across the...

So I went this morning like I do every morning. I asked for 2 large fries like I do every morning right. The girl goes we don't have fries. I ask is the fryer broken? Girl nope its working. I ask are you out of fries then? Girl nope we just don't have fries. I ask what is the reason I can't get fries and I go here only because my autistic grandson will only eat these fries for breakfast. The Girl said we don't have fries. I ask can I have a reason and she said we are not making them today. So basically she said they don't feel like making them today. How are you going to work in this kind of business and say you need to get paid more and this is what kind of customer service they want to give. They are not even worth $7 a hr at this point. I wonder has any one ever got a call from corp or is these review just sit here and they don't care about us because there's others that will just spend their...