Miss Dessert | Phoenix — Restaurant in Phoenix

I used to enjoy visiting Miss Dessert, but unfortunately, my several recent experiences have been disappointing. On multiple occasions, I’ve been informed that they’re out of boba. The same girl consistently tells me they are out, which is puzzling considering that this is something they are known for. It’s like going to a tire shop and being told they don’t have any tires.

To make matters worse, I feel that the staff’s handling of the situation with customers is inadequate. As someone who has worked in restaurant management, I believe the appropriate response would be to acknowledge they are out, apologize, and offer an alternative. If the customer is unsure, offer them a sample. However, when I inquired about the alternatives, and said I wasn’t sure if I would like them as I’ve never tried them before and I didn’t want to get stuck with a drink I didn’t like, I received a blank stare from the same employee.

It’s frustrating that them being out has become a recurring issue even when they are not even close to closing hours, and the staff’s inability to provide satisfactory alternatives is just gonna keep pushing loyal...

I wanted a sweet treat Friday night remembered about Miss Dessert. I searched up their menu to see what I wanted before I got there, noticed they have matcha on their online menu. When I got there, that’s what I asked for, one of their matcha drinks, the lady helping me told me they no longer have that item. I asked her if they ran out of matcha for the day or just completely don’t have that item on the menu anymore? She said they no longer serve that drink at ALL, yet they still had it on the menu inside the store, even admitted to me they needed to cross it off with a sharpie but haven’t. I came here about 2 years ago and got their mega fruit tea which was very delicious but I wanted to try something new. I’m a sucker for boba So I ended up getting the brown sugar latte with boba. I don’t know if I got a bad batch of boba or maybe it was day old boba or something but the boba itself wasn’t good and the latte was just alright. Definitely one of the worst brown sugar milk teas I’ve had and I’ve tried plenty from...

8/17/24: I have yet to try a boba tea house that I have not wanted to return to and Miss Dessert is no exception. It was fun to pop in this particular Saturday after eating at a sandwich shop down the street.

This location has a decent-sized parking lot in the back, although its menu seemed smaller than the other location we visited. Regardless, this locale had some pretty chic seating with some cool decor inside.

We had a couple good chuckles trying to puzzle out their logo while waiting for our drinks and snow bowl. One of their neon signs looked like a lima bean roasting a marshmallow. :-) We finally asked the gal behind the counter what the heck it was. She explained the jagged character is a durian and the other is a mango. What we took as lima bean roasting is actually the durian and mango taking a selfie. Boy, did we have that wrong! The other signage was them being sucked up into a UFO.

We would both recommend...